Associate Director, Oncology Treatment Site Lead – Mid-South Territory

This is a fully remote position, open to applicants in Alabama, +1 more state.

📋 Description

• Oversee the onboarding and readiness support for product treatment facilities.

• Provide education to treatment sites regarding workflows, system configurations, and operational necessities.

• Facilitate process-oriented training utilizing approved materials.

• Assist sites in building the operational skills and knowledge essential for reliable end-to-end product delivery.

• Act as the product operational subject matter expert for designated treatment facilities.

• Support product processes, operations, and logistics.

• Serve as the main point of contact for operational challenges, managing and resolving issues through cross-functional collaboration.

• Work alongside cross-functional oncology field teams to promote compliant interactions and uniform site experiences.

• Establish trustworthy relationships with site operational leaders.

• Utilize company-generated data and dashboards to evaluate site operational metrics and pinpoint areas for improvement.

• Compile site feedback and process insights for headquarters teams to enhance communication, workflows, resources, and training.

• Provide support to treatment sites throughout the Mid-South region (Alabama, Mississippi, and Tennessee).

⛳️ Requirements

• A bachelor's degree is mandatory.

• At least 5 years of pertinent experience in healthcare or life sciences, which may include sales, account management, or provider operations/administration.

• A robust understanding of the healthcare ecosystem.

• A proven history of collaborating with provider organizations and operational stakeholders to implement workflows for intricate therapies.

• Capability to function effectively in unstructured environments with evolving processes, ambiguous pathways, and numerous dependencies.

• Strong operational problem-solving abilities, including the identification of process friction points, diagnosing root causes, and coordinating subsequent actions.

• Proficient in cultivating and nurturing valuable customer relationships with operational stakeholders at treatment sites.

• Exceptional interpersonal and communication skills across diverse cultures and fields.

• Strong leadership capabilities and the ability to work collaboratively in cross-functional, matrixed organizations.

• Willingness to travel approximately 50% of the time.

• Possession of a valid driver's license.

• Preferred: experience in supporting site activation/readiness and operational assistance for advanced therapies.

• Preferred: familiarity with complex oncology workflows.

• Preferred: experience working with large oncology systems and multiple stakeholder groups within a single enterprise.

🏝️ Benefits

• Eligibility for annual bonuses.

• Long-term incentives, if applicable.

• Comprehensive medical, dental, and vision healthcare.

• Additional insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate leave.

• Sick leave.

• Remote work options.

• No relocation necessary.