Associate Director, Government Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a portfolio of accounts with state and local agencies, fostering trusted relationships with leadership and program staff.

• Create account plans that outline partner needs, priorities, and potential for new or expanded engagements.

• Facilitate discovery, pitching, and scoping discussions; craft customized proposals, SOWs, MOUs, and presentations; and ensure effective follow-up.

• Oversee the cross-functional process leading to signatures involving Legal, Privacy, Security, and delivery teams.

• Collaborate with the Associate Director of Business Development for projects that go through procurement.

• Ensure smooth transitions to delivery teams and maintain engagement as the account lead post-launch.

• Work alongside program, product, and engineering teams to refine offerings, define scopes, and establish value propositions.

• Identify and evaluate target agencies while providing account-level insights.

• Experiment with new pitching strategies and disseminate successful practices within the Strategic Partnerships team.

• Take ownership of and enhance pitch materials, presentations, case studies, one-pagers, and reusable proposal content.

• Collaborate with Marketing and Communications on case studies and supporting documentation.

• Maintain accurate account and pipeline records while offering regular updates to leadership.

• Refine processes and templates to streamline the journey from initial conversation to signed agreement.

• Represent government partners' perspectives in product-related decisions and relay product strategies back to them.

• Assist the Development team with proposals and grant reporting tasks.

• Cultivate relationships with civic tech organizations, advocates, and intermediaries.

• Mentor colleagues on best practices in Strategic Partnerships.

• Participate in ad hoc projects as organizational needs shift.

⛳️ Requirements

• Minimum of 5 years of professional experience, including at least 2 years in securing partnerships or contracts with state and local government entities.

• Demonstrated success in advancing government partnerships from initial discussions to signed agreements, including MOUs, data sharing agreements, and SOWs.

• Experience in managing government accounts or relationships, with a focus on growth over time.

• Capability to influence the offering and craft the pitch, including determining the lead focus and target audience.

• Exceptional written communication skills, particularly in follow-up emails, proposals, MOUs, and presentation slides.

• Ability to handle multiple accounts and opportunities simultaneously while maintaining high-quality standards across proposals, follow-ups, and records.

• Knowledge of public sector human services, including safety net benefits and/or the tax benefits system.

• Strong collaborator and negotiator who advocates for Code for America and its beneficiaries with empathy and humility.

• An interest in emerging AI tools with a dedication to using them responsibly and effectively.

• A deep commitment to the mission of Code for America.

• Professional or personal experience with public benefits programs such as SNAP, TANF, Medicaid, child care, housing, EITC, and others is advantageous.

• Experience in digital services, agile methodologies, and human-centered government is a plus.

• Familiarity with and connections to other stakeholders in the civic technology ecosystem is beneficial.

🏝️ Benefits

• Leadership and team members who embody a strong work ethic and values, fostering mutual respect and care.

• A collaborative, cross-functional, diligent, and enjoyable work environment.

• Provision of a laptop.

• One-time $700 payment for remote work setup; $200 stipend and up to $500 reimbursement, in line with the equipment policy.

• Monthly reimbursement of $50 for cell phone and/or internet expenses.

• An annual stipend of $500 for professional development, prorated at the time of hire.

• Up to $500 of professional development funds can be rolled over each year, with a cap of $1000.

• Training and guidance for staff required to incorporate AI into their roles, along with opportunities to acquire AI-related skills.

• 100% employer match on the first 3% of 401(k) contributions.

• Additional 50% match on contributions between 3% and 5% after 3 or more years of service, with a maximum employer contribution of 5%.

• At least one no-cost health insurance option for full-time employees covering employee-only needs.

• A minimum of 80% covered for dependent insurance costs.

• Remote work opportunities available throughout the US.

• Open personal time off, subject to manager approval.

• A minimum of 14 paid holidays annually.

• Organization-wide closure from Christmas Day through New Year's Day.

• Paid sick time of up to 96 hours each year.

• 17 weeks of paid parental and family leave.

• 3 weeks of paid sabbatical after 5 years of employment.