Associate Director, Field Access Manager – Central

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Lead a team of experts in access processes, reimbursement challenges, and patient assistance programs for healthcare providers (HCPs) and healthcare organizations (HCOs).

• Collaborate across various functions including Field Sales, Marketing, Market Access, Public Affairs, State and Government Affairs, as well as Trade and Specialty Pharmacy Accounts.

• Train, educate, guide, and supervise Field Access Managers.

• Implement the field access strategy and oversee the performance of the Field Access Management Team.

• Gain insights into regional payor and Medicaid coverage and provide market access education utilizing approved materials.

• Uphold standard operating procedures related to Hub operations, specialty pharmacy, Field Access Managers, and interactions with field sales teams.

• Deliver proactive field-based access education to both internal and external stakeholders.

• Identify and inform stakeholders about access challenges and share successful outcomes.

• Convey technical expertise regarding patient enrollment, payer coverage, prior authorization, appeals, patient support programs, and Hub operations.

• Engage in cross-functional meetings to ensure alignment on the access landscape, issues, and field access strategy.

• Coach, mentor, and motivate team members.

⛳️ Requirements

• Bachelor’s Degree.

• Over 5 years of experience in the pharmaceutical or biotech sectors.

• At least 3 years of experience in patient support, healthcare sales or operations, project management, or reimbursement support.

• Strong understanding of health insurance frameworks, including Medicare Part B, Medicaid, and commercial insurance.

• Familiarity with benefit verification, prior authorization, and appeals processes.

• Proficiency in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality.

• Exceptional interpersonal and communication abilities.

• Capability to engage and influence various stakeholders across teams and disciplines.

• Sound understanding of hub and patient support operations.

• Demonstrated ability to manage multiple priorities in a hybrid work environment.

• Willingness to travel 30-35%.

• Must live in the designated territory or metropolitan area.

• Valid driver's license is required.

• Open to US and Puerto Rico residents only.

• No visa sponsorship available.

• No relocation assistance provided.

🏝️ Benefits

• Eligibility for annual bonuses.

• Long-term incentive eligibility, where applicable.

• Medical, dental, and vision insurance.

• Additional insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate leave.

• Sick leave.

• Flexible remote work arrangements.

• Travel requirements of 25%.