Associate Director – Deliverable Management

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Oversee a central operations team at headquarters tasked with managing global project deliverables across a complex, multi-country fixed amount award.

• Establish milestone management systems, trackers, standard operating procedures, training, and capacity-building resources.

• Offer comprehensive program management and operational support.

• Review, monitor, prompt, document, and submit project milestones and deliverables.

• Provide orientation, training, and troubleshooting assistance to both country and HQ teams.

• Organize monthly deliverable-tracking meetings and relay milestone status to project and departmental leadership.

• Collaborate with project leadership, strategic information, finance, technical leaders, country teams, and various other departments.

• Identify, emphasize, and mitigate operational and project risks.

• Create and uphold training materials and tools, including leading webinars, review meetings, and on-demand training sessions.

• Coordinate management, compliance, performance standards, and milestone-management systems with the PMT and project management and operations teams.

• Engage with senior leadership and departmental operations teams to minimize risks and ensure adherence to financial and administrative processes.

• Act as the primary contact for addressing global milestone and deliverable issues and escalate matters as necessary.

• Supervise designated management and operations staff.

• Potentially provide program management support for selected core-funded initiatives.

• Undertake additional duties as assigned.

⛳️ Requirements

• Bachelor's Degree or its International Equivalent in Business Administration, Public Health, Social Sciences, or a Related Field.

• Project Management (PM) Certification is preferred.

• A minimum of 10 years of relevant experience, including at least 3 years in a management role.

• Proven experience in managing and implementing USG and global health projects.

• Experience in large, multi-country global projects is essential.

• Required experience with large, fixed amount/priced awards or global awards with a significant focus on managing fixed amount/priced sub-agreements.

• Background in a non-governmental organization (NGO) is necessary.

• Demonstrated understanding of fixed award/priced mechanisms, general contracting, and reporting obligations.

• Strong knowledge of the design, implementation, and management of sector-specific and/or multi-sector/international development projects/programs funded by the US government or other international donors.

• Familiarity with donor planning and reporting systems.

• Knowledge of business development processes, particularly proposal development, within the context of an international NGO.

• Excellent written and verbal communication capabilities.

• Cultural sensitivity and awareness of the political and ethical contexts in countries outside the US.

• Fluency in English is required.

• Proficient with personal computers/laptops and Microsoft applications (Office 365, SharePoint, Skype/Zoom/Teams, Power BI).

• Ability to spend extended periods looking at a computer screen and performing repetitive tasks on a keyboard.

• Capacity to sit and stand for long durations.

• Ability to lift and move items weighing up to 5 lbs.

• Travel requirements are less than 10%.

🏝️ Benefits

• FHI 360 contributes 7% of monthly base salary to a money purchase pension plan account.

• 18 days of paid vacation annually for US-based full-time employees.

• 12 sick days per year for US-based full-time employees.

• 11 holidays each year for US-based full-time staff.

• Competitive benefits package.

• Opportunities for professional development.

• Policies and programs that promote a healthy work/life balance.