Associate Client Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of revenue growth and market penetration objectives for the existing business.

• Strengthen client relationships through strategies such as upselling, cross-selling, leasing, and offering value-added services.

• Act as the primary relationship manager for a designated Tier 3 client portfolio.

• Ensure proactive communication with clients and provide insights that support their success.

• Monitor client engagement and portfolio health, pinpoint at-risk accounts, and safeguard revenue.

• Create and implement monthly and annual vehicle forecasts while managing timely orders.

• Introduce Merchants' products, services, and technology solutions to clients.

• Maintain records of client activity, opportunities, forecasts, and engagement details in Salesforce.

• Develop and deliver small fleet scorecards while identifying areas for improvement.

• Partner with Sales, Regional Vice Presidents, and internal teams on onboarding, transitions, initiatives, and projects.

• Conduct virtual check-ins with clients and engage in quarterly strategic discussions.

• Occasionally travel for high-value client meetings and events.

⛳️ Requirements

• 2–5 years of experience in sales, account management, client development, or the fleet industry.

• Bachelor’s degree in business or a related field.

• Proven track record of building robust client relationships and identifying growth opportunities.

• Excellent communication, presentation, and relationship management abilities.

• Capacity to engage confidently with stakeholders at all organizational levels.

• Strong organizational, problem-solving, and time-management skills.

• Self-driven and capable of managing multiple clients, priorities, and deadlines.

• Collaborative approach focused on customer success and ongoing growth.

• Experience in communicating with and supporting client stakeholders.

🏝️ Benefits

• Clear career paths and resources for personal and professional development.

• Supportive and collaborative work atmosphere.

• Comprehensive benefits package.

• Recognized as an award-winning workplace.

• Active engagement from leadership with employees.

• Equal opportunity employer dedicated to diversity and inclusion.

• Support for individuals with disabilities and protected veterans.

• Accommodations available throughout the hiring process.