Associate Account Manager – University Partnerships Team

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Cultivate and sustain relationships with a portfolio of university partners, especially within the APAC region.

• Engage in proactive year-round communication with university partners.

• Address partner inquiries and requests, ensuring timely follow-up.

• Comprehend partner requirements and pinpoint opportunities to assist students while enhancing relationships.

• Keep partners updated on TIG programs, deadlines, events, and available opportunities.

• Aid university partners in fostering student interest and enrollment in TIG programs.

• Implement partner recruitment and engagement strategies, including email campaigns, presentations, information sessions, and events.

• Follow up on leads, opportunities, and agreed-upon next steps.

• Progress opportunities from initial discussions to execution while maintaining momentum and accountability.

• Assist in achieving enrollment and partnership growth objectives.

• Ensure accurate university and partner information is maintained in the CRM.

• Conduct regular partner outreach and account management activities in accordance with team processes.

• Organize university site visits, demos, presentations, events, and conference preparations.

• Create materials, presentations, and follow-up communications for meetings and events.

• Monitor actions, deadlines, and follow-ups to fulfill commitments promptly.

• Contribute to data integrity, reporting, and administrative processes within the UPT team.

• Collaborate with UPT, Admissions, Marketing, Operations, and other teams.

• Adhere to established processes and share ideas for improvements.

• Take responsibility for assigned tasks and communicate proactively when assistance or clarification is required.

• Balance independent work with regular alignment and collaboration with the team.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• Over 3 years of experience in account management, customer success, sales, partnerships, higher education, or a related field.

• Familiarity with the higher education landscape in the APAC/Oceania region and its cultural nuances is advantageous.

• Proficient or near-proficient in written and spoken business English.

• Highly organized and detail-oriented, with a strong focus on follow-through.

• Capable of managing multiple accounts, tasks, deadlines, and ongoing responsibilities simultaneously.

• Appreciates structured, process-driven work and consistently addresses partnership details.

• Strong written, verbal, and presentation capabilities.

• Excellent interpersonal skills and emotional intelligence.

• Action-oriented and pragmatic, with a strong emphasis on execution.

• Proactive and capable of working independently in a remote setting.

• Proficient in utilizing CRM systems, spreadsheets, and other digital tools.

• Ability to prioritize effectively and remain focused on established objectives.

• Inquisitive and eager to learn while adhering to established processes and priorities.

• A designated home office space.

• Personal computer for work purposes.

• Submit a brief cover letter addressed to Martin Everard along with a resume/CV in English.

🏝️ Benefits

• Competitive salary based on employee location.

• Eligibility to take part in our Company Bonus Scheme.

• Generous global PTO policy.

• Reward and Recognition Program.

• Continuous learning opportunities, including our Mentorship Program and L&D Reimbursement Program.

• Access to the Career Advancement Training course and the Keynote Speaker Series.

• Global networking opportunities across diverse industries.

• Opportunities for career progression.

• Home office arrangement as part of a remote-first company.