Associate Account Manager, Small Business

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Act as the main payroll representative for a designated group of clients.

• Execute payroll-related tasks, including modifications in status, separations, tax updates, deductions, and direct deposit setups.

• Apply for and manage State and Local Withholding IDs; adjust rates as mandated by regulatory changes.

• Ensure payrolls are processed with precision and on time, encompassing regular wages, overtime, bonuses, tips, and other premium payments.

• Review, validate, and reconcile payroll information in line with payroll policies and compliance standards.

• Provide prompt and clear responses to client questions regarding payroll, policies, and benefits-related matters.

• Oversee payroll operations across multiple states while ensuring adherence to various jurisdictional laws.

• Maintain and update employee payroll records and associated documentation.

• Assist with payroll year-end processes, including W-2/1099 distribution and compliance reporting.

• Prepare and submit quarterly and annual payroll tax documents; manage amended returns when necessary.

• Distribute federal and state payroll submissions to clients and address related inquiries.

• Understand and facilitate related payroll services, including workers' compensation reporting and timekeeping systems.

• Interpret and administer various earnings and deductions, such as garnishments, benefits, and retirement contributions.

⛳️ Requirements

• High school diploma or equivalent qualification.

• A minimum of 3 years of experience in payroll processing, ideally in a multi-state context.

• Comprehensive knowledge of federal, state, and local payroll regulations.

• Experience with employer account registrations, including state withholding and SUI.

• Proficient in filing and amending quarterly/annual payroll tax documents, such as 941, 940, and their state counterparts.

• Familiarity with payroll systems and platforms such as ADP, Paychex, Gusto, or similar software.

• Exceptional written and verbal communication abilities.

• Strong attention to detail and outstanding organizational skills.

• Capacity to effectively manage multiple client accounts and meet deadlines.

🏝️ Benefits

• Medical and prescription drug coverage for eligible associates and their dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• Access to (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Preparation benefit.

• Competitive salary.

• Comprehensive benefits package.

• Opportunities for continuous learning.

• Support for personal and professional life.

• Incentive compensation or short-term incentive plans may provide additional earnings.