Associate Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure coverage in the designated region while driving renewals for the corporate segment of DigiCert's clientele.

• Generate incremental revenue growth and acquire new business opportunities.

• Develop and nurture robust relationships with key DigiCert customers in close partnership with the regional Account Manager.

• Enhance customer engagement, guarantee retention, and promote long-term customer success by addressing technological challenges.

• Actively listen and pinpoint opportunities to broaden DigiCert’s market presence.

• Gather information, resolve discrepancies, and uncover new opportunities.

• Persuade and influence customers and stakeholders to endorse specific actions.

• Identify and secure new revenue opportunities during renewals.

• Conduct discovery processes for new clients within the assigned territory.

• Utilize Apptus, SFDC, and Clari for effective quoting and forecasting.

• Collaborate with the business desk, order management, and clients to compile and execute agreements and documents.

• Travel as required to participate in in-person events, webinars, and customer meetings.

⛳️ Requirements

• Over 2 years of experience managing the full sales cycle (inside or field sales) in the software industry (SaaS Sales preferred).

• Exceptional written and verbal communication skills.

• Experience in SaaS Sales is a plus.

• Proactive in implementing sales best practices and a leader in adhering to processes.

• Demonstrated understanding of market and industry dynamics, recognizing evolving market trends.

• Strong objection handling and negotiation skills.

• Committed to investing time in self-education applicable to a professional context.

• Ability to connect corporate strategic objectives to customer-facing solutions.

• Excellent collaboration skills and capacity to work effectively with multiple team members.

• Proven track record of meeting or exceeding set goals.

• Capability to communicate effectively with internal stakeholders.

• Highly resourceful in overcoming barriers and objections.

• Proficient in communicating with all levels within a customer or prospect organization.

🏝️ Benefits

• Competitive salary along with comprehensive health, dental, and vision insurance.

• Retirement savings plans with company matching (401(k) or RRSP).

• Generous paid time off, including holidays and vacation days.

• Paid parental leave and family support initiatives.

• Life and disability insurance coverage.

• Flexible spending accounts and health savings options (where applicable).

• Health and wellness support, including gym reimbursement and wellness programs.

• Employee Assistance Program providing 24/7 confidential support for employees and their families.

• Opportunities for education assistance and professional development.

• Access to LinkedIn Learning and various continuous learning resources.

• Employee referral bonus program along with additional perks and discounts.

• Internal rewards and recognition platform (Motivosity) to celebrate project wins, milestone achievements, and exceptional contributions from colleagues.

• Business travel insurance and global employee support programs.