Assistant Strata Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Develop AGM and EGM agendas for the Strata Manager’s evaluation, while organizing meeting schedules, calendar invitations, and owner notifications.

• Manage section 22 owner interest notifications and prepare section 184 strata certificates and strata search responses for the Strata Manager’s approval.

• Oversee compliance renewals, which include Annual Fire Safety Statement inspections, pool certification, and lift registration, by collaborating with contractors and residents.

• Compile necessary paperwork and documentation for Strata Plan audits, and create annual budgets for the Strata Manager’s consideration.

• Coordinate requests for insurance quotes and follow up with contractors regarding work order and quote requests.

• Draft initial by-law breach letters utilizing approved templates.

• Enter invoices into the property management system for approval.

• Assist an in-house Strata Manager with a live portfolio of residential and mixed-use properties.

• Ensure schemes remain audit-ready and operate efficiently.

⛳️ Requirements

• Minimum of 2 years’ experience supporting an Australian strata management business — non-negotiable.

• Excellent written English skills.

• Exceptional attention to detail and accuracy.

• Ability to adhere to established procedures and templates accurately.

• Comfortable managing multiple schemes, deadlines, and stakeholders concurrently.

• Reliable internet connection and a dedicated workspace at home.

• Availability during Australian business hours: 8:00 AM to 5:00 PM AEST, Monday to Friday.

• Preferred: hands-on experience in preparing AGM/EGM agendas, section 22 notices, section 184 certificates, strata searches, or by-law breach letters.

• Preferred: practical experience using Strata Master or Strata Connect.

• Preferred: knowledge of NSW strata compliance requirements, including AFSS, pool certification, and lift registration.

• Preferred: experience assisting a Strata Manager in a BPO, offshore, or remote setting.

🏝️ Benefits

• 13th month pay.

• HMO coverage.

• 20 PTO credits upon regularisation.

• Ongoing training and coaching.

• 100% remote work, with equipment provided.

• Australian-aligned day shift — no graveyard shifts.

• Full-time, permanent position with a well-established Australian company.

• Genuine employment contract in the Philippines.

• Real job security.