Assistant Store Manager

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Assist the Store Leader with the daily operations of the Dyson store.

• Mentor, coach, and motivate the team on the sales floor.

• Recognize opportunities to boost sales and enhance customer satisfaction.

• Aid in the testing and rollout of new services, process enhancements, and operational improvements.

• Monitor and implement actions that contribute to the store’s performance.

• Relay insights on inventory, services, and operations to the Store Leader and relevant managers.

• Ensure the Dyson customer experience and brand standards are upheld.

• Address initial customer complaints and escalate issues when necessary.

• Promote personalized customer interactions and cultivate brand ambassadors.

• Collaborate on initiatives outlined in the Retail Activations calendar.

• Assist in recruitment, onboarding, training, and team development efforts.

• Participate in setting goals, tracking performance, providing feedback, and fostering team culture.

• Oversee daily operations on the sales floor and enhance store performance metrics.

• Evaluate results, identify trends, and support action planning.

• Execute local operational and visual merchandising strategies.

• Prepare the store for peak periods.

• Ensure adherence to operations, safety, cash handling, health and safety, and loss prevention standards.

• Safeguard confidential information pertaining to customers, team members, and the business.

• Manage opening and closing procedures, stock accuracy, maintenance, and daily operational tasks.

• Collaborate with the Store Leader to address operational and team performance challenges.

⛳️ Requirements

• 3-4 years of experience in team management.

• Proficient level of English.

• Background in management or supervisory positions within dynamic, customer-oriented retail settings.

• Proactive, energetic, solution-focused, and willing to take the initiative.

• Excellent communication, decision-making, and problem-solving abilities.

• Availability to work weekends and during peak trading times.

• Demonstrated success in surpassing sales goals and achieving operational excellence.

• Capability to manage uncertainty and make informed decisions under pressure.

• Strong ethical standards, emotional intelligence, and a talent for building trust.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Employee discounts on Dyson products.

• A dynamic and collaborative work environment.