Assistant Manager – Operations, Trade Operations

This is a fully remote position, open to applicants in India.

📋 Description

• Execute transactions in accordance with SOP/OPM’s, UCP/ISBP/ISP, and relevant guidelines.

• Conduct sanction checks on associated parties in documentation.

• Oversee Trade Operations.

• Authorize and input transactions into the system, and prepare/authorize necessary SWIFT messages.

• Undertake ad-hoc assignments as directed by the Team Head.

• Communicate errors and knowledge gaps to the line manager/team to resolve customer service challenges.

• Ensure that charges are collected to prevent revenue leakage.

• Verify that there are no outstanding reconciliation entries pending in Nostro or Internal accounts.

• Manage customer expectations, contribute innovative ideas, and engage in automation initiatives.

• Participate in team discussions and propose solutions to challenges.

• Implement solutions rapidly and collaborate closely with the onshore unit for smooth client delivery.

• Address audit findings effectively and in a timely manner.

• Guarantee efficient transaction processing, adherence to service standards, and high-quality service for both internal and external customers.

• Function as maker/authorizer for Import LG issuance, amendments, and cancellations, as well as similar processes for Standby Letters of Credit/Claims.

• Adhere to relevant manuals, practices, and procedures during transaction execution.

• Suggest actions regarding changes in laws, ICC rules, government regulations, and bank policies that impact import scenarios.

⛳️ Requirements

• Bachelor's Degree

• A minimum of 9-12 years of pertinent experience in Trade Operations

• Expert-level understanding of Trade Operations.

• In-depth knowledge of accounting entries and UATs.

• Familiarity with amortization principles

• Strong communication skills, team management, and interpersonal abilities

• Proficient in MS Office (Word and Excel)

• Detail-oriented with strong analytical skills and effective interpersonal skills

• Capable of working under pressure, possessing excellent organizational skills and being a good team player.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Flexible work arrangements.

• Competitive salary and performance-based bonuses.

• Collaborative and inclusive work environment.