Army Account Manager

This is a fully remote position, open to applicants in New Mexico.

📋 Description

• Drive sustainable and reproducible growth of accounts for the DOD Army Team within National Governments.

• Develop and oversee strategic plans, account strategies, opportunity targets, pipelines, and growth objectives.

• Analyze market intelligence, external influences, competitors, and small-business opportunities.

• Collaborate with Regional Business Lines, Business Line Leaders, Regional Executives, and Engagement Teams.

• Monitor program/project opportunities and enhance portfolio quality across various regions and business lines.

• Maintain awareness of account performance and align bookings and pipelines with monthly forecasts.

• Review and update the Salesforce pipeline on a weekly basis.

• Formulate capture plans for significant pursuits and assist in teaming and negotiations.

• Coordinate with FBS and Marketing to facilitate risk management approvals, pricing, proposal evaluations, and federal requirements.

• Monitor contract capacity, program manager performance, subcontractor positions, and contracts that are underperforming.

• Lead and cultivate key client relationships while optimizing cross-selling opportunities.

• Oversee corrective actions and client recovery efforts to ensure satisfaction.

• Ensure FAR compliance and participate on joint venture boards for larger programs.

• Review CPAR reports and rebuttals, assessing contract performance and risk.

• Resolve organizational conflict of interest matters.

• Communicate account status, objectives, and metrics up the National Governments chain.

• Lead business line reviews and client interactions.

• Promote the AECOM/National Governments brand and develop federal teams.

• Manage client relations, market analysis, strategy development, positioning, capture efforts, and client contracts globally.

• Develop and implement strategic and client account plans to meet annual targets and expand the program.

• Advocate for the assigned account across FMS, MILCON, SRM design, master planning, AE, environmental, energy performance, construction management, and construction quality assurance services.

• Collaborate across AECOM Business Lines and operating regions.

• Identify new opportunities and collaborate with others to secure task orders and contracts.

• Monitor AECOM team performance and address client issues.

• Report to an Account Director for the National Government’s Business Lines in DCS Americas.

⛳️ Requirements

• Bachelor's degree in architecture, engineering, or a related field aligned with AECOM’s Business Lines.

• 15+ years of experience working with US Federal government agencies on Architect-Engineering programs.

• 6+ years in a leadership position.

• US citizenship is required.

• Travel throughout CONUS and some OCONUS is required.

• In-depth knowledge of consultative selling techniques.

• Exceptional communication skills.

• Expert negotiation abilities.

• Proficiency in project management for complex, multi-country, multi-business unit initiatives.

• Knowledge of and/or eagerness to quickly learn AECOM's comprehensive portfolio.

• Experience with CRM systems (Salesforce) is an asset.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Life, AD&D, and disability insurance.

• Paid time off.

• Leaves of absence.

• Optional benefits and perks.

• Flexible work arrangements.

• Well-being resources.

• Employee assistance program.

• Business travel insurance.

• Service recognition awards.

• Retirement savings plan.

• Employee stock purchase program.

• Award-winning training and development opportunities.

• In-person onboarding on Day 1 at an AECOM office location.