AR Specialist – Cash Application

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately record and apply customer payments received via ACH, wire transfer, lockbox, check, credit card, electronic remittance, and customer portals.

• Align remittance information with customer accounts and outstanding invoices.

• Investigate and resolve issues related to unapplied or unidentified cash, missing payments, short payments, overpayments, deductions, and other payment discrepancies.

• Reconcile daily cash postings with bank deposits, lockbox reports, credit card clearing accounts, and relevant general ledger accounts.

• Assist in month-end close activities associated with cash application.

• Prepare and uphold precise reconciliation records and supporting documentation.

• Act as the main Cash Application contact for processing authorized refunds.

• Maintain cash application procedures, reconciliation documentation, exception research, adjustment support, and additional records in compliance with company policies and audit standards.

• Analyze recurring cash application exceptions and propose process enhancements.

• Fulfill daily processing and service-level expectations in a high-volume accounts receivable setting.

• Aid in ERP and CMS implementations, improvements, and upgrades through system testing and updates to procedures and user documentation.

• Deliver prompt and professional service to both internal and external customers via the case management system and AR mailbox.

• Execute other assigned tasks.

⛳️ Requirements

• High school diploma or equivalent is required; an associate or bachelor’s degree in Accounting, Finance, Business, or a related field is preferred.

• A minimum of 2 years of accounts receivable experience is required.

• Prior experience in accounts receivable, cash application, accounting support, billing, collections, or payment processing is necessary.

• Familiarity with accounts receivable processes, invoice matching, payment posting, and account reconciliation.

• Proficient in Microsoft Office, particularly Word and Outlook, with strong skills in Microsoft Excel.

• Exceptional attention to detail and accuracy in financial transactions.

• Strong analytical, research, and problem-solving abilities.

• Experience with process enhancements is advantageous.

• Excellent organizational skills with the ability to prioritize multiple tasks and adhere to deadlines.

• Commitment to confidentiality, compliance, and audit readiness.

• Capability to investigate payment discrepancies, interpret remittance information, and communicate effectively with internal teams and customers.

• Experience with Intacct, Salesforce, Cvent, Stripe, Braintree, or Commerce Tools is preferred.

• ERP implementation and documentation creation experience is a plus.

• Familiarity with AI tools or a demonstrated willingness to learn is beneficial.

• Availability to work extended hours or overtime when required.

• Regular daily online attendance is expected in a full-time work-from-home model.

• Must maintain a professional home office environment equipped with office equipment and computer screens.

• Ability to remain stationary, often standing or sitting, for extended periods.

• This position is not available to residents of California.

🏝️ Benefits

• Full-time work-from-home model.

• Travel required is less than 5%.

• Overtime or extended hours may be necessary.

• Comprehensive benefits package (details linked in posting).