AR Billing Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Create and distribute builder invoices in accordance with set billing cycles

• Prepare and manage resident statements

• Issue miscellaneous invoices for designated communities

• Examine billing activities for inaccuracies or inconsistencies and implement necessary adjustments

• Record builder payments and prepare documentation for coding and deposits

• Keep billing, payment, deposit, and statement records organized

• Assess builder account balances, transferring credits or identifying refunds as needed

• Maintain billing trackers and Accounts Receivable Information Sheets

• Process annual coupon booklets where applicable

• Address builder billing inquiries and furnish account information or documentation

• Collaborate with community/site teams to address billing queries, discrepancies, and account errors

• Assist residents with questions related to billing

• Complete billing projects and special requests specific to the association

• Contribute to departmental initiatives, process enhancements, audits, and other projects

• Review correspondence and respond generally within 48 hours

• Monitor billing timelines and deadlines

⛳️ Requirements

• Full-time position

• Proficiency in Microsoft Excel and other Microsoft Office tools

• Keen attention to detail and a strong commitment to accuracy

• Capability to manage multiple communities, billing schedules, and deadlines concurrently

• Excellent organizational and recordkeeping abilities

• Strong written and verbal communication skills

• Ability to investigate account discrepancies and determine suitable resolutions

• Capacity to work independently while effectively collaborating with internal teams and external partners

• Strong customer service and problem-solving aptitude

• Ability to manage financial and account information with professionalism and confidentiality

🏝️ Benefits

• Competitive salary

• Health, dental, and vision insurance

• Paid time off and holidays

• Opportunities for professional development

• Supportive work environment