Analista de Gestión del Conocimiento y Enablement

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Manage the onboarding processes for employees, clients, and partners.

• Communicate new features and optimizations to clients in collaboration with the Marketing team.

• Create learning capsules for the e-learning platform, intended for both internal use and clients.

• Oversee the e-learning platform and track progress by profile using dashboards.

• Coordinate both in-person and synchronous training sessions.

• Maintain the knowledge base in Notion.

• Automate processes using AI and agents to scale the output of the department.

• Manage the internal go-to-market strategy for strategic functionalities.

⛳️ Requirements

• Practical experience with AI, not just theoretical; fluent use of Claude and Gemini.

• Ability to replace the output of a large team with agents and automation.

• Proficient use of Notion.

• Real experience in knowledge management, ideally within SaaS companies.

• Experience managing e-learning platforms (Moodle or similar).

• Experience coordinating in-person and synchronous training sessions.

• Approximately 3 years of relevant experience.

• Internal go-to-market experience is desirable.

• Proactivity and autonomy.

• Curiosity and persistence.

• Good judgment for prioritization and decision-making.

• Strong relationships with other teams.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and continuous learning.

• Flexible working hours and remote work options.

• Collaborative and inclusive work environment.

• Health and wellness benefits.