Senior Business Analyst

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Gather, develop, analyze, document, and articulate business needs and requirements.

• Collaborate and communicate with both technology and business teams.

• Evaluate assignment needs through direct engagement with management, leadership, technology, business, and customers.

• Analyze requirements and create specifications, storyboards, and prototypes for integrated solutions.

• Support or oversee highly intricate business and technical processes across various departments or lines of business.

• Act as a subject matter expert and potentially lead large-scale projects.

• Offer technical expertise across business functions while understanding the interconnections between business, data, and technology.

• Oversee the collection, analysis, documentation, and coordination of numerous business and technical requirements.

• Facilitate planning and requirements-gathering sessions with business partners.

• Build business-partner relationships and manage the development and implementation of innovative solutions.

• Provide technical coaching and mentorship to junior team members.

• Investigate and implement best practices for technology solutions.

• Define business needs, align them with priorities, and evaluate impacts on other processes.

• Counsel business partners on options, technical constraints, risks, and cost-benefit analyses.

• Oversee requirements documentation and engage in prototype development.

• Collaborate with project managers throughout the requirements, design, testing, implementation, and maintenance phases.

• Assist in the development and execution of test/use cases.

• Determine when to utilize automation and assess its impact.

• Participate in, facilitate, and lead project meetings and sessions.

• Support complex reporting and report requirements.

• Analyze and provide production support for intricate or escalated issues.

• Partner with technology development teams to provide effective solutions.

• Offer support during the warranty period when necessary.

⛳️ Requirements

• Typically requires seven to ten years of relevant technical and business work experience.

• Extensive knowledge of business operations, requirements processing, business modeling concepts, information systems, project life-cycle knowledge, and business process development.

• Bachelor’s degree in a related field, along with specialized training, certification, or equivalent work experience.

• Familiarity with Industry Business Analysis Best Practices is preferred.

• Strong analytical thinking and problem-solving abilities.

• Capability to effectively communicate technical and business concepts.

• Conceptual thinking skills and the ability to identify patterns and relationships.

• Professional or technical consulting expertise.

• Proficient information-seeking and in-depth research skills.

• Skills in innovation and process improvement.

• Ability to mentor and develop others.

• Strong relationship-building abilities.

• Proficient in self-management, planning, organization, flexibility, and performing under stress.

• Knowledge of business functions, including IT, marketing, sales, finance, HR, or engineering.

• Expertise in business operations analysis.

• Familiarity with business requirements analysis and technical design requirements.

• Knowledge of business data requirements.

• Understanding of information systems, including hardware, software, and networks.

• Proficient in using a personal computer and standard office equipment.

• Ability to sit and/or stand for prolonged periods.

• Willingness to travel as necessary.

🏝️ Benefits

• Hybrid/Flex work arrangement or remote location.

• Full-time, exempt role.