AMI & Metering Solutions Account Manager

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Spearhead initiatives alongside Account Managers to boost sales, secure orders, and enhance key technical lines.

• Engage with pertinent accounts and provide consultation to customers regarding product and system applications.

• Formulate marketing strategies and plans, advising management on their execution and effectiveness.

• Keep management updated on achievements and successes.

• Offer insights into customer needs and concerns related to pricing, products, competition, procedures, and market potential.

• Collaborate with Support and application engineers to address technical product support and challenging engineering issues.

• Represent Landis+Gyr and Border States at trade shows, conferences, and industry events.

• Document and monitor the sales pipeline for designated focus areas.

• Create and implement sales strategies for assigned focus areas.

• Mentor new employees and assist colleagues in mastering their roles.

• Deliver prompt, high-quality customer service and timely follow-ups on quotes and technical inquiries.

• Maintain ongoing communication with customer engineering teams and consultants.

• Possess a thorough understanding of the power grid.

• Advocate for technical support to customers and outside sales teams while engaging consultants throughout the region.

• Input TCCM cost savings documentation for designated customers.

• Assess new products and suggest appropriate stock levels.

• Provide feedback to pricing and purchasing departments concerning product assessments, code descriptions, inventory management, and pricing trends.

• Lead training sessions for customers and employee-owners on technical product lines and applications.

• Execute product updates and oversee new product launches.

• Attend and support sales meetings, trade shows, and training programs.

• Conduct technical training and presentations for staff and external customers.

• Perform additional duties as assigned.

⛳️ Requirements

• Familiarity with Landis+Gyr technology solutions.

• At least 5 years of experience in the technical and business dimensions of the focus area is required.

• A 4-year technical or engineering degree or equivalent experience is preferred.

• Outstanding customer service skills characterized by competence, accuracy, responsiveness, and engagement.

• Strong interpersonal, written, and verbal communication skills are preferred.

• Ability to effectively plan, organize, and deliver presentations.

• Exceptional attention to detail and organizational skills.

• Capability to perform essential job functions with or without reasonable accommodation.

• A criminal background check is mandatory for all positions.

• A Motor Vehicle Record (MVR) check is required for roles that involve driving.

• Drug testing may be necessary depending on the specific role.

🏝️ Benefits

• Health, Dental, and Vision Benefits.

• Accident, Critical Illness, and Hospital Indemnity coverage.

• Flexible Spending Account (FSA) & Health Savings Account (HSA).

• Employee Stock Ownership Plan (ESOP).

• Disability Benefits.

• 401(k) Retirement Plan.

• Life Insurance.

• Employee Assistance Program.

• Paid Holidays.

• Paid Volunteer Time.

• Personal Leave time and additional benefits!

• Performance bonuses upon achieving branch and company objectives.

• A fully employee-owned company.