Alliance & Market Expansion Manager

This is a fully remote position, open to applicants in North America.

📋 Description

• Drive the achievement of Multichem adoption, revenue goals, and business objectives.

• Cultivate alliances, partnership growth initiatives, opportunity management, and long-term business strategies.

• Collaborate with IVD partners and end-user organizations to enhance and broaden Quality Control portfolio opportunities.

• Organize workstreams and deliverables to secure complex sales opportunities.

• Facilitate the onboarding of new laboratories and laboratory networks.

• Increase market share throughout North America.

• Coordinate efforts with LGC and IVD partner sales, product, commercial leadership, distributors, procurement, laboratory directors, and scientific teams.

• Develop and present customized presentations of Multichem QC products and IAMQC software solutions.

• Handle objections and engage in related sales activities.

• Oversee implementation projects and deliverables, including crosswalks, forecasts, and utilization estimates.

• Assist in contract negotiations, trade show engagements, and cross-functional project communications.

• Lead sales processes and provide precise data to support complex opportunity closure and solution implementation.

• Maintain expertise in clinical diagnostics, quality control products, immunoassay workflows, clinical biochemistry, business partnerships, and laboratory management.

• Enhance partnership effectiveness, customer experience, commercial performance, operational alignment, forecasting accuracy, and market penetration.

• Develop and sustain forecasts, sales pipelines, performance metrics, growth plans, pricing models, market analyses, and business review reporting.

• Travel to customer locations, industry conferences, trade shows, and business meetings.

• Comply with company policies, commercial compliance requirements, quality standards, business conduct expectations, and applicable regulations.

• Perform additional duties to support business objectives and strategic partnership initiatives.

⛳️ Requirements

• Bachelor's degree in Biomedical Science, Clinical Biochemistry, Life Sciences, or a related scientific field.

• At least 5 years of experience in IVD, laboratory diagnostics, life sciences, or related commercial sales positions, with a focus on strategic partnerships, corporate accounts, or key account management.

• Proven experience in developing and managing strategic B2B partnerships and complex customer relationships.

• Strong knowledge of clinical diagnostics markets, especially in clinical biochemistry and immunoassay testing.

• Established connections within North American diagnostic laboratories, healthcare networks, or stakeholders in the diagnostic industry.

• Advanced capabilities in sales planning, account management, forecasting, and pipeline management.

• Strong project management experience in coordinating cross-functional initiatives and driving results.

• Exceptional skills in presentation, negotiation, communication, and executive engagement.

• Proficient in Microsoft Excel for forecasting, pricing analysis, and complex business modeling.

• Excellent organizational skills to manage multiple priorities across geographically diverse markets.

• Fluent in written and spoken English communication.

• Proficient in Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and CRM platforms.

• Experience in molecular diagnostics, molecular workflows, or serology testing environments.

• Functional fluency in Spanish.

• Working knowledge of ISO 13485, ISO 15189, CLSI, CAP, and regional laboratory accreditation standards.

• Experience within multinational life science, diagnostics, or medical device organizations.

• Familiarity with quality control data management solutions and laboratory informatics platforms.

• Willingness and ability to travel up to 60% of working time, including overnight domestic and international travel throughout North America.

• Ability to adhere to site-specific health, safety, and biosecurity requirements.

• Capability to utilize required personal protective equipment during applicable site visits.

🏝️ Benefits

• Remote work arrangement; primarily a home-based work environment.

• Frequent travel to customer sites, partner facilities, conferences, trade shows, and internal business meetings.

• Opportunities for global stakeholder engagement.

• Professional collaboration across international and cross-functional teams.

• Support for company policies, quality standards, and regulatory compliance.

• PPE provided or required for qualifying site visits, including safety glasses, laboratory coats, protective footwear, hearing protection, or other site-specific equipment.