AI Systems Architect

This is a fully remote position, open to applicants in United States, +16 more locations.

📋 Description

• Establish the technical standards and architecture for chatbot systems.

• Define the priorities for the prompt-engineering team while ensuring scalable architecture.

• Create automations for record disputes, reduction of email/callouts, and document validation.

• Assess emerging AI technologies, including voicebots and computer-use agents.

• Determine which AI investments to pursue and develop systems for production deployment.

• Collaborate with OpenAI to assess and implement next-generation voice models and workflow automation.

⛳️ Requirements

• Over 5 years of experience in software engineering.

• Preferably experience in an early-stage startup with comprehensive ownership of outcomes.

• In-depth hands-on experience with AI and the capability to evaluate competing architectures or methodologies.

• Proven experience in deploying LLM-based systems into production.

• Familiarity with evaluations, regressions, latency, cost, and failure management.

• Experience in building with newly launched AI models.

• Proficient in TypeScript, Nest.js, React, GraphQL, AWS, ECS/EKS, Lambda, OpenAI, Anthropic Claude, and Google Gemini.

• Must currently reside in an eligible location: AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada.

• Must be legally authorized to work in the U.S. or Canada.

🏝️ Benefits

• Equity opportunities / stock options.

• Comprehensive health, dental, and vision coverage.

• Paid time off.

• Paid parental leave.

• 401(K) plan with employer matching (U.S.) or RRSP plan with employer matching (Canada).

• Wellness benefits.

• Fully remote work.

• Equal Employment Opportunity.

• Reasonable accommodations in the job application process.