Aftermarket Sales Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Proactively and strategically seek out new aftermarket business prospects within the designated region.

• Establish and cultivate long-term relationships with customers in the area.

• Offer spare parts inventory programs, tooling commitments, retrofit sales, preventative maintenance agreements, and specialized services.

• Seek and oversee service contracts and schedules, including annual renewals.

• Organize and facilitate ongoing customer support meetings to ensure satisfaction and uncover growth opportunities.

• Maintain action logs and manage internal issue resolution.

• Collaborate with Sales leadership and cross-functional teams on aftermarket business initiatives.

• Provide management with sales forecasts, business plans, and account analyses.

• Travel throughout the assigned region to uphold customer relationships and promote growth.

• Advocate for customers while aligning with company objectives and profitability targets.

• Partner with senior management on the necessary organizational structure for regional business expansion.

• Ensure adherence to company policies.

• Reach aftermarket sales revenue targets within the assigned region.

• Interface across functions to guarantee smooth information transfer and customer support.

⛳️ Requirements

• Bachelor’s degree in Business or Engineering.

• A minimum of 3 years of sales experience, ideally in an industrial or technical setting.

• At least 5 years of experience in the pharmaceutical, biotech industry, and/or complex machinery.

• Capability to work independently.

• Willingness to travel up to 50% of the year.

• Strong presentation skills.

• Clear verbal and written communication abilities.

• Excellent customer relations and listening skills.

• Proficient in contract negotiation.

• Ability to present effective and persuasive arguments.

• Strong organizational skills.

• Ability to multitask effectively.

• Proficient in Microsoft Word, Excel, and Outlook.

• Familiarity with Salesforce.

• Applicants must be legally authorized to work for any employer in the U.S.; this position is not eligible for visa sponsorship.

🏝️ Benefits

• Competitive salary.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Fast-paced and dynamic work environment with international clients and colleagues.

• Fun, casual, and flexible workplace atmosphere.

• Opportunities for career advancement.

• Equal employment opportunity and recruitment accommodations.