Advisor Business Analyst – BPM Trainer, eLearning

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Spearhead the planning, design, and recommendations for business processes aimed at enhancing and supporting critical business areas.

• Facilitate the analysis and documentation of client business requirements and processes.

• Develop detailed business process models and workflows.

• Take ownership of requirement and design documentation, ensuring alignment with project goals and stakeholder expectations.

• Lead client meetings to confirm requirements, identify gaps, and propose actionable solutions.

• Oversee and coordinate business analyst activities across various information technology projects.

• Mentor and provide support to junior business analysts.

• Create thorough time estimates for project-related tasks, including training development and business process modeling.

• Design and implement strategies to evaluate the alignment between business objectives, organizational needs, and project goals.

• Publish business process models to centralized Knowledge Exchange repositories and manage documentation standards.

• Collaborate with clients, contractors, and site training managers to assess training requirements, audience segmentation, and delivery schedules.

• Coordinate and facilitate provider and operational staff training using either train-the-trainer or direct delivery methods.

• Oversee the creation of training materials, including eLearning videos, job aids, and desk-level procedures, to ensure go-live and operational readiness.

⛳️ Requirements

• Bachelor’s Degree or an equivalent combination of education and experience.

• Over 9 years of experience in business analysis.

• Demonstrated experience in analyzing and designing business processes and workflows.

• Strong knowledge of CMS, MITA concepts, and healthcare operations, especially in Medicaid environments.

• Expertise in relational database concepts and system integration methodologies.

• Proficient in training methodologies, including Learning Management Systems and eLearning content development.

• Excellent interpersonal and communication skills.

• Advanced leadership and project coordination abilities.

• Strong analytical and presentation skills.

• Willingness to travel as required by project needs.

• Available for fully remote positions from Contiguous US locations only.

• Video cameras are required during all interviews and throughout the initial week of orientation.

• A photo will be taken for verification at all stages of the recruitment process.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for learning and career advancement.

• Generous and adaptable vacation policy.

• 401(k) employer matching.

• Comprehensive health benefits.

• Educational assistance.

• Leadership and technical development academies.