Early Career Business Analyst – Strategic Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a vital partner to the ITO Delivery leadership, aiding in strategic initiatives, operational excellence, and achieving business goals.

• Generate data-driven insights using analytics, dashboards, and KPI measurements to support executive decision-making and foster continuous improvement.

• Work alongside business analysts to provide client recommendations that enhance business processes.

• Convert client business requirements and technical specifications into easily understandable non-technical language.

• Examine and document systems requirements and business processes.

• Create basic conceptual data and process models to assess potential impacts of system changes.

• Implement and evaluate basic test-case scenarios derived from existing test plans.

• Engage in technical reviews and inspections with senior leadership.

• Design Power BI reports and data visualizations.

• Assist in the optimization of ServiceNow and Azure DevOps intake and workflows.

• Prepare executive presentations and communications.

• Organize leadership staff meetings and track action items.

• Facilitate strategic planning sessions and offsite workshops.

• Aid in PI supply and demand forecasting.

• Oversee CTO/ITO business requests, including status updates, achievements, goals, objectives, and budget-related matters.

• Deliver actionable insights through data analytics and KPI reporting.

• Enhance operational efficiency via process automation and workflow optimization.

• Coordinate leadership operating rhythms, workshops, and planning events.

• Identify opportunities for improvement and drive them to completion.

• Utilize AI and analytics to expedite delivery, boost productivity, and improve business outcomes.

⛳️ Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, Analytics, or a related field.

• Proven experience with Power BI, reporting, data analytics, and dashboard creation.

• Proficient in SQL, PowerShell, Python, or other programming/scripting languages.

• Familiar with ServiceNow, Azure DevOps (ADO), and Agile delivery methodologies.

• Experience with AI-enabled productivity tools such as Microsoft 365 Copilot, GitHub Copilot, ChatGPT, or similar technologies.

• Strong skills in presentation development, capable of translating complex information into concise executive messaging.

• Excellent organizational, project management, and facilitation abilities.

• Superior written and verbal communication skills.

• Self-motivated with the ability to follow strategic direction and independently achieve results.

• Capability to manage multiple concurrent priorities while staying focused on deadlines and outcomes.

• Strong attention to detail and commitment to follow-through.

• Ability to collaborate effectively with senior leaders and cross-functional teams.

• Strong analytical and problem-solving capabilities.

• Familiarity with modern AI productivity tools like Microsoft 365 Copilot and GitHub Copilot.

• Basic understanding of the software development life cycle and proficiency in Microsoft Office.

• Clear and effective oral and written communication skills in a professional environment.

• Ability to work collaboratively with other professionals in a team setting.

🏝️ Benefits

• Work flexibility.

• Opportunities for learning and career development.

• Fully remote work available for residents in contiguous US locations.

• Limited travel approximately every other month for leadership workshops, planning sessions, and strategic organizational events.

• Flexible vacation policy.

• 401(k) employer match.

• Comprehensive health benefits.

• Educational assistance.

• Leadership and technical development academies.