Business Analyst – Tourism

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Develop, organize, and enhance both domestic and international tourism offerings, including itineraries, tours, accommodations, and unique experiences.

• Conduct research on market trends and competitors to identify opportunities for new products and destinations.

• Negotiate rates, contracts, allotments, commercial terms, and cancellation policies with hotels, destination management companies, airlines, car rental services, and other suppliers.

• Foster and strengthen strategic alliances with suppliers and partners within the tourism industry.

• Analyze pricing, reputation, quality, and competitiveness of products and partners.

• Prepare feasibility studies, reports, and commercial analyses to inform strategic decision-making.

• Monitor performance indicators such as occupancy rates, revenue, margin, profitability, and conversion metrics.

• Analyze and oversee contracts, commercial agreements, and termination arrangements, ensuring proper adherence to negotiated terms.

• Manage accommodation inventory, allotments, blocks, and availability while monitoring information in the Infotera system.

• Build and nurture relationships with commercial partners, mediating conflicts and disagreements as necessary.

• Conduct site inspections, business trips, trade shows, events, and business meetings, representing the company while evaluating destinations and suppliers.

• Prepare travel itineraries for groups, packages, and familiarization trips (FAM trips).

• Follow up on partner requests and unresolved issues, providing support to the tour operator concerning supplier-related matters.

⛳️ Requirements

• Bachelor’s degree, ideally in Tourism, Hospitality, Business Administration, Commercial Management, International Relations, or a related discipline.

• Proficiency in Microsoft Office, particularly for preparing spreadsheets, reports, and administrative controls.

• Strong verbal and written communication skills along with the ability to build interpersonal relationships.

• Negotiation and persuasion skills to arrive at agreements and resolve conflicts.

• Understanding of the hotel and tourism sectors, including rates, availability, trends, and industry dynamics.

• Excellent organizational skills and attention to detail for managing documents, contracts, and information.

• Analytical abilities and strategic thinking for interpreting scenarios, indicators, and opportunities.

• Familiarity with travel planning, itineraries, and tourism logistics.

• Time management skills with the capability to prioritize both strategic and operational demands.

• Conflict-resolution skills and the ability to handle sensitive situations with partners effectively.

• Flexibility and proactivity in managing dynamic demands.

• Knowledge of the Omnibees system is advantageous.

• Operational knowledge of airline systems for analysis and negotiations.

🏝️ Benefits

• Attendance Bonus: Three paid days off per year for personal use.

• Education Assistance: 50% reimbursement for professional development courses after one year with the company.

• Home Office Allowance: An additional monthly amount to assist with remote work expenses.

• Childcare Assistance: Support for employees with children under six years of age.

• Christmas Basket: Special year-end bonus.

• Health Plan: Nationwide coverage with copayments.

• Dental Plan.

• Private Pension Plan: The company contributes alongside you.

• Life Insurance.

• TRIB PASS – Leisure and Tourism Platform: Bancorbrás subsidizes 50% of the monthly fee.

• Meal/Food Allowance (Caju Card), provided for each day worked.

• Wellhub (Gympass): Access to thousands of gyms.