Advanced Technology Sales Representative

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collaborate with and enhance the efficiency of designated Advanced Technology Account Executives

• Work alongside and offer sales and account management assistance to assigned Client Executives

• Cultivate customer relationships and understand their business requirements

• Oversee daily communications with customers

• Assist customers with order status inquiries, quotations, and other requests

• Provide proactive insights that may impact customer operations

• Engage in Services Kick-Off Calls, Status Updates, and Project Completion meetings

• Participate in weekly branch office meetings in-person or via phone if working remotely

• Maintain comprehensive knowledge of relevant products, promotions, and announcements

• Interact with Advanced Technology OEM partners

• Administer customer-specific contract pricing programs and reporting obligations

• Input complex advanced technology orders utilizing SPS and AS400 systems

• Submit and oversee deal registrations

• Generate pipeline reports and join monthly pipeline discussions

• Manage customer SMARTnet contracts

• Process Statements of Work (SoW)

• Handle return merchandise authorizations (RMAs)

• Coordinate the scheduling of hardware deliveries

• Verify applicable rebates and promotions

• Complete product training and partner accreditation as necessary

• Provide administrative and expense management support for Client Executives

• Execute special projects as requested

• Foster relationships with internal departments

• Ensure an exceptional customer experience

⛳️ Requirements

• 3+ years of experience as a CDW ISR, Account Manager, Account Executive, or Supervisor/Manager in Sales or Sales Operations

• Strong communication skills

• Attention to detail

• Effective interpersonal abilities

• Energetic and enthusiastic disposition

• Proficient in Office applications and SPS

• Proven capability to multitask, organize, and prioritize effectively

• Confident in customer interactions

• Ability to remain stationary for 50% of the time while continuously utilizing a computer or other office productivity devices

• Willingness to travel up to 10% or as required to other CDW locations, meetings, and client sites

• Professional, mature, and team-oriented attitude

• A college degree is advantageous

• Previous experience in selling computer hardware, software, solutions, or services is a plus

• Certifications in Advanced Technology (e.g., Cisco) are beneficial

• 3 years of work experience in the AT industry is a plus

• Demonstrated ability to initiate and successfully complete special projects is an asset

🏝️ Benefits

• Annual bonus target of $12,000 subject to terms and conditions of the plan

• Comprehensive benefits package (see benefits overview)

• Remote work flexibility

• Opportunities for internal and external training

• Partner product accreditation opportunities

• Professional development and learning prospects

• Travel reimbursement/expense support implied through handling expenses