Advanced Specialist, Experience Design

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Execute usability assessments, structured interviews, and contextual observations.

• Collaborate with Product and UX Research teams to design studies, synthesize insights, and translate findings into design strategies.

• Analyze product analytics, usability results, and outcomes from A/B tests.

• Detect usability and engagement gaps through prototype evaluations and user feedback.

• Manage the complete product design process from user flows and initial concepts to wireframes, high-fidelity designs, and specifications for developers.

• Create AI-driven experiences, including conversational interfaces, adaptive learning systems, generative content surfaces, and intelligent recommendation functionalities.

• Design for various states, edge cases, error conditions, and empty states.

• Deliver responsive designs for both web and mobile platforms.

• Utilize AI tools to expedite design iterations.

• Define and uphold interaction patterns, UX standards, and shared components of the design system.

• Ensure that designs comply with WCAG 2.2 standards.

• Collaborate with Product Management, Engineering, and Data Analytics to influence product direction and prioritize the roadmap.

• Present research findings and design decisions to technical, product, leadership, and business stakeholders.

• Balance user needs, business objectives, and delivery constraints.

• Advocate for underserved users, including students with disabilities, English language learners, and those in under-resourced environments.

• Mentor fellow designers and participate in critiques, workshops, documentation, and process enhancements.

⛳️ Requirements

• Over 7 years of experience in UX design or a closely related field.

• A portfolio showcasing end-to-end ownership of complex, deployed products and measurable user outcome impacts.

• Proven experience in conducting usability tests and mixed-method research, including interviews, contextual inquiries, and usability studies.

• Experience in designing AI-driven product features, such as conversational interfaces, adaptive systems, generative content surfaces, or machine learning-driven recommendations.

• Familiarity with Agile or Lean UX methodologies.

• Advanced proficiency in Figma for design and prototyping purposes.

• Knowledge of research and testing tools like UserTesting or similar platforms.

• Comfort with AI tools and their application in design workflows and AI-powered product experiences.

• Strong data fluency, including experience with product analytics platforms and A/B test analysis.

• Proficient in information architecture, user journey mapping, and interaction design for web and mobile platforms.

• Solid foundation in visual design principles, encompassing typography, color theory, and visual hierarchy.

• Comprehensive understanding of WCAG 2.2, Section 508, and inclusive design practices.

• Experience in contributing to or managing a shared design system.

• Outstanding communication and storytelling abilities.

• Capability to navigate competing priorities, align cross-functional partners, and influence roadmap decisions.

• A Bachelor’s degree in HCI, interaction design, cognitive science, or a related field is preferred, though candidates from all educational backgrounds, including bootcamp graduates and self-taught designers, are encouraged to apply.

🏝️ Benefits

• Opportunity to participate in an annual incentive program.

• Information regarding benefits is provided by Pearson through a dedicated benefits resource.