Administrative Assistant – Staffing, Intake & Client Care

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Offer administrative assistance to the Staffing/Recruiting team.

• Aid in coordinating candidates, managing communication, scheduling, and follow-ups.

• Maintain precise candidate records and information.

• Assist with documentation and administrative procedures related to recruitment.

• Support the Intake/Client Care team.

• Coordinate information and follow-ups with families.

• Communicate in a professional and warm manner with families and internal staff.

• Ensure accurate recording and follow-up of information.

• Execute daily clerical and administrative duties.

• Keep accurate records, spreadsheets, and documentation.

• Schedule and coordinate meetings or appointments.

• Manage follow-ups and complete pending tasks.

• Provide support to team members as needed.

• Undertake ad-hoc administrative responsibilities and projects.

⛳️ Requirements

• Previous experience in healthcare is mandatory.

• ABA experience is not essential; training will be provided.

• Exceptional spoken and written English skills.

• Clear and professional communication that is comprehensible to U.S.-based families and staff.

• Strong organizational skills and meticulous attention to detail.

• Good communication and interpersonal abilities.

• Comfortable managing administrative duties and interacting with people.

• Strong computer skills and willingness to learn new systems.

• Capable of juggling multiple priorities and completing tasks.

• Dependable, consistent, and able to work independently in a remote setting.

• Team-oriented mindset and readiness to assist colleagues.

• Warm, friendly, kind, empathetic, approachable, proactive, reliable, adaptable, and focused on long-term goals.

• Familiarity with CentralReach and Apploi is required or highly advantageous.

• Experience in healthcare, recruitment, CRM, scheduling, or administrative platforms is beneficial.

• Willingness to work as an independent contractor.

🏝️ Benefits

• Fully remote work environment.

• Monday to Friday schedule with no weekend commitments.

• U.S. holidays are observed as unpaid time off.

• Training is provided for ABA-related tasks.

• Opportunity for advancement into specialized roles in Staffing/Recruiting or Intake/Client Care.

• Long-term career development opportunities available.

• Independent contractor terms will be provided in writing.

• Interview preparation and support are included.

• ReWorks teammate will facilitate the client interview process.