ADA Reasonable Accommodations Case Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the complete reasonable accommodation process, which includes personalized case assessment, interactive discussions, documentation, and execution.

• Conduct tailored assessments to identify essential job functions and reasonable accommodations that do not impose undue hardship.

• Collaborate with colleagues, managers, HR, and Legal to ensure timely and appropriate accommodation solutions.

• Offer expert guidance and coaching to HR and business leaders regarding ADA/ADAAA compliance and best practices.

• Review and evaluate medical documentation to ascertain functional limitations and job-related restrictions.

• Advocate for and foster a positive employee relations atmosphere.

• Provide advice and support to enhance the experience of colleagues and managers throughout the reasonable accommodation processes.

• Ensure adherence to federal, state, and local disability legislation.

• Maintain comprehensive, accurate, and confidential case documentation.

• Act as an individual contributor at the Senior Analyst level without direct reports.

⛳️ Requirements

• A minimum of 3 years of experience in HR, Employee Relations, or ADA/Reasonable Accommodation management.

• In-depth knowledge of ADA, ADAAA, FMLA, and applicable state disability and leave regulations.

• Experience managing intricate accommodation cases within a large, multi-state organization.

• Outstanding communication, analytical, and problem-solving abilities.

• Capacity to maintain confidentiality and manage sensitive information with care.

• Strong organizational skills, capable of juggling multiple priorities and meeting deadlines.

• Professional HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) is preferred.

• Familiarity with HRIS or case management systems (e.g., Workday, ServiceNow) is preferred.

• Experience in a healthcare, retail, or large corporate setting is preferred.

• Knowledge of occupational health and ergonomic practices is preferred.

• Bachelor’s degree in Human Resources, Business Administration, or a related field; or equivalent experience.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program in addition to base salary range.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources promoting physical, emotional, and financial well-being, based on eligibility.