Accounts Receivable Specialist

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Take charge of the accounts receivable operations to support SkySpecs' cash flow and renewable energy initiatives.

• Oversee the complete Order-to-Cash cycle, which includes managing customer billing relationships and cash collection processes.

• Evaluate purchase orders, categorize transactions, assign GL codes/cost centers/departments, and highlight exceptions.

• Execute high-volume invoicing during peak billing cycles and at the close of each month.

• Extract purchase-order details, navigate customer portals, and uphold precise billing records.

• Collaborate with Sales, Operations, and Implementation teams to ensure billing accuracy and timeliness.

• Handle credit memos, rebills, and special billing requests.

• Assess and apply VAT, state taxes, and regulations regarding international billing.

• Daily record customer payments in NetSuite and maintain accurate cash receipt documentation.

• Identify unidentified payments, discrepancies, and anomalies; assist in reconciliation reviews.

• Manage the AR inbox, address customer inquiries, and act as a billing point of contact.

• Proactively collect on overdue and impending invoices.

• Generate customer statements, confirm billing accuracy, and investigate discrepancies.

• Resolve account reconciliations, billing challenges, and intricate disputes across departments.

• Maintain customer files and audit documentation; assist with month-end close and annual audits.

• Document and enhance AR standard operating procedures and identify workflow efficiencies.

• Keep customer knowledge-base notes on payment trends, billing preferences, and account specifics.

• Spot opportunities for automation and aid in enhancing NetSuite billing workflows.

• Work collaboratively with Sales, Operations, Implementation, and Finance teams.

• Appropriately escalate concerns while independently resolving issues.

⛳️ Requirements

• 2–4 years of relevant Accounts Receivable experience, encompassing invoicing, cash application, and collections.

• Proficient in NetSuite or comparable ERP systems such as SAP, Oracle, or Dynamics, or possess the ability to quickly learn new ERP platforms.

• Advanced skills in Microsoft Excel, including VLOOKUP, pivot tables, formula creation, and data analysis.

• Strong analytical, problem-solving, and decision-making capabilities.

• Capacity to maintain accuracy while managing high-volume, detail-oriented tasks.

• Ability to work collaboratively as part of a team and demonstrate strong individual initiative.

• Competence in navigating uncertain situations.

• High professionalism with a commitment to upholding financial controls and compliance standards.

• Excellent written and verbal communication abilities.

• Strong organizational and time-management skills for addressing multiple complex issues simultaneously.

• Must be currently located in the United States.

• Legal authorization to work in the United States is required.

• Availability to work during US Eastern Time hours.

• Prior experience with multi-entity or multi-currency billing is highly preferred.

• Knowledge of international tax regulations, VAT, and the complexities of US/EU billing is highly preferred.

• Experience with Salesforce CRM or similar systems is highly preferred.

• Experience in process improvement is highly preferred.

• Skills in NetSuite configuration or ERP optimization are a plus.

• Experience with audit or compliance frameworks is a plus.

• Background in B2B SaaS, software, or the renewable energy sector is a plus.

• Familiarity with billing automation platforms or RPA is a plus.

• Applicants must be legally authorized to work in the United States; visa sponsorship is not available.

🏝️ Benefits

• Hybrid work arrangement available, if preferred.

• Flexibility for occasional coverage outside of standard business hours as required during peak periods.

• Mentorship from the Senior AR Manager in process optimization and financial strategy.

• Participation in strategic projects and process improvements.

• Visibility to Finance leadership.

• Opportunities for career growth into AR management.