Accounts Receivable Assistant – Demand Capture

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Develop and evaluate documentation.

• Assist in the analysis and resolution of basic complaints.

• Monitor operational issues and deficiencies to ensure they are addressed.

• Track key performance indicators related to operations.

• Escalate more complex issues to analysts or management.

• Maintain respectful and effective communication with the team and IT.

• Participate in the team's daily coordination meetings.

• Provide support to requesters regarding operational inquiries.

• Direct opportunities to the appropriate departments.

• Report to the O2C Coordinator.

⛳️ Requirements

• Currently enrolled in a degree program for Business Administration, Accounting, Economics, or a related discipline.

• Basic to intermediate proficiency in Excel, PowerPoint, and Outlook.

• Familiarity with SAP is advantageous.

• Experience in Supply Chain is beneficial.

• Understanding of NCE methodologies is a plus.

• Strong analytical and problem-solving capabilities, with an emphasis on identifying root causes.

• Proactive, results-driven, resilient, and capable of working collaboratively.

• Excellent service orientation and a commitment to efficiency in delivery.

• Strong organizational, time management, and communication skills.

🏝️ Benefits

• Diverse and inclusive workplace.

• Investment in digital transformation and innovation.

• Commitment to the well-being of employees.

• Flexible remote work options.