Senior Accounts Receivable Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver Accounts Receivable and Collections services to clients across all supported business lines.

• Serve as a knowledgeable advisor on Accounts Receivable, Collections, client service, and financial operations.

• Act as the main point of contact for billing and collection inquiries from both internal and external stakeholders.

• Carry out billing, cash application, reconciliation, customer research, and exception handling tasks.

• Develop, assess, and suggest documentation necessary for customer billing processes.

• Address billing disputes and payment challenges through data analysis.

• Manage and resolve outstanding aging account balances.

• Implement collection strategies to enhance cash flow while ensuring adherence to policies and controls.

• Propose billing adjustments, write-offs, and customer refunds for management consideration.

• Generate billing and reconciliation reports.

• Identify customers at risk and collaborate with Sales, Management, customers, and other business partners.

• Evaluate customer needs and propose membership, structure, and billing solutions.

• Monitor trends that may indicate system or process issues and escalate them as needed.

• Ensure confidentiality of data integrity and comply with security and privacy regulations.

• Assist in onboarding and mentoring new team members while adapting to support business requirements.

⛳️ Requirements

• Two to four years of experience in Account Service or Banking/Accounts Receivable, or equivalent experience demonstrating the capacity to build effective relationships and resolve diverse issues.

• Bachelor's degree in Accounting, Finance, or a related field is preferred.

• At least one year of experience in an ERP-based Accounts Receivable environment is preferred.

• Active Accounts Receivable Specialist Certification is preferred.

• Strong grasp of fundamental accounting principles.

• Familiarity with SAP is preferred.

• Excellent problem-solving, documentation, research, resolution, data analysis, and multi-tasking abilities.

• A critical thinking and analytical, solution-focused mindset.

• Capability to perform detailed work with numerical data, analyze information, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines.

• Outstanding communication and interpersonal skills.

• Proficient in MS Office applications and utilizing data to produce clear, comprehensive reports.

• Availability to work within the complete range of division operating hours.

• Clean credit history as noted in the credit report.

• For remote positions, a high level of engagement in virtual settings, including maintaining camera presence during meetings.

• Ability to adhere to information security, privacy, company policies, internal controls, and procedures.

🏝️ Benefits

• Eligible for bonuses and commissions.

• VSP Vision benefits.

• Flexible remote work arrangement.

• Equal opportunity employment.

• Drug-free workplace.

• Pre-employment substance abuse testing.