Accounting Support Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Investigate, resolve, and respond to inquiries from both internal and external customers via calls and emails regarding policy status, payment remittances, return premiums, cancellations, reinstatements, and related matters.

• Conduct research, review, and process unidentified, suspense, and exception premium receipts.

• Analyze, review, and authorize premium disbursements promptly.

• Prepare daily bank deposit reconciliations to ensure that premium postings are accurately accounted for and credited to the appropriate bank accounts.

• Sort, prioritize, process, and record premium receipts in the billing system with precision and timeliness.

• Prepare correction entries for payment misapplications and bank discrepancies.

• Assist with moderately complex calculations and billing account analyses.

• Create and monitor pending unidentified, suspense, and exception items.

• Maintain documentation and organize supporting files.

• Conduct OFAC clearance and follow up on premium collections for resolution.

• Perform backup duties as needed.

⛳️ Requirements

• High School Diploma is required.

• 0 to 1 year of accounting work experience is necessary.

• Exceptional typing skills and proficiency in 10-key by touch are required.

• Excellent oral and written communication skills are essential.

• Intermediate knowledge of Excel and Word is expected.

• Completion of an accounting course is preferred.

• Experience with Duck Creek is preferred.

🏝️ Benefits

• Competitive salary.

• Comprehensive health insurance.

• Retirement savings plan with employer match.

• Opportunities for professional development and advancement.