Account Supervisor

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Take ownership of assigned activation programs from initial planning through to post-event evaluation.

• Identify and address program risks, gaps, and opportunities for improvement.

• Develop and oversee program timelines effectively.

• Make autonomous decisions while knowing when to escalate issues.

• Create, monitor, and balance budgets throughout the program lifecycle.

• Manage program profit and loss, including variances and reforecasting efforts.

• Review and authorize vendor invoices, staffing expenses, and other costs.

• Act as the primary point of contact for clients on a day-to-day basis.

• Translate client goals into actionable field and account plans.

• Provide reporting, summaries, and performance insights aligned with program KPIs.

• Manage client expectations in the face of changing field conditions.

• Assist Market Managers and field teams across various markets.

• Mentor and develop team members reporting directly to you.

• Address in-market issues remotely as they arise.

• Travel on-site for essential activations, training sessions, or client meetings.

• Collaborate with logistics, recruitment, Event Management operations, and creative departments.

• Advocate for field perspectives within the organization and agency viewpoints externally.

• Contribute to discussions around new business and organic growth opportunities.

⛳️ Requirements

• 5-7 years of experience in experiential marketing, field marketing, or brand activation within an agency client-services environment.

• Proven ability to independently manage a project or account with minimal oversight, from strategy to execution.

• Experience in budget and P&L management for activation or event-based programs.

• Experience in managing or mentoring direct reports, preferably in a remote or distributed team setting.

• Strong comprehension of the dynamics involved in live events.

• Capability to make decisions under time constraints and adjust plans as necessary.

• Exceptional written and verbal communication skills, with the confidence to manage senior-level client relationships.

• Experience in alcohol, spirits, or beverage marketing is required.

• Highly organized and detail-oriented, with the ability to juggle multiple markets and priorities simultaneously.

• Self-motivated individual who takes initiative.

• Access to reliable internet and a professional home workspace.

• Willingness to travel nationally as required.

• Flexibility to work varied schedules, including evenings and weekends.

• Applicants must be legally authorized to work permanently in the United States without the need for employer sponsorship.

🏝️ Benefits

• Opportunities for career development.

• Recognition programs for outstanding performance.

• Employee referral bonus incentives.

• A fun and collaborative work culture.

• Casual dress policy.

• Comprehensive insurance coverage (medical, dental, vision, life, and disability).

• 401(k) retirement plan with a 4% employer match.

• Work/life benefits, including support for mental health and wellbeing.

• Flexible Time Off Policy.

• Paid holidays, including agency soft closure from Christmas Eve to New Year's Day.

• Paid leave options encompassing sick leave, medical leave for self and family, and parental leave.