
Account Specialist
Posted Sep 18

Posted Sep 18
This is a fully remote position, open to applicants in South Africa.
• Cultivate relationships with clients to enhance purchasing volume, frequency, and product variety through discovery, documentation, recommendations, and presentations.
• Recognize opportunities for account expansion and collaboration through relationship building, contact enhancement, and market research.
• Identify new stakeholders and locations within organizations to uncover revenue-generating possibilities.
• Utilize CRM and sales tools for outreach and record customer interactions in Salesforce.
• Surpass 25 daily calls and email activity metrics.
• Maintain a robust understanding of MOO products and services to provide recommendations, secure projects, and strengthen relationships.
• Forecast expected monthly achievements to the manager and other business leaders as required.
• Meet monthly revenue and retention goals.
• Engage in weekly coaching sessions and one-on-ones with the manager.
• Attend team meetings and strategy discussions.
• Experience in B2B account management.
• Proficiency in expanding existing accounts and retaining customers is crucial.
• Goal-driven and enjoys pursuing targets.
• Capable of effectively managing time in a remote setting.
• A team player with a positive outlook.
• Solution-focused mindset, always seeking ways to enhance processes.
• Professional, friendly, and supportive in both phone and written communications.
• Highly motivated, self-driven individual who enjoys tackling new challenges.
• Experience working with US clients or for a US company is a plus.
• 19 days of holiday, increasing by one day for each year spent with us (up to 5 years).
• Matched pension scheme.
• Paid parental leave.
• Private healthcare coverage.
• Life insurance.
• Flexible work schedules.
• Hybrid and remote working options for specific roles.
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