Account Specialist

Posted Sep 18

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Cultivate relationships with clients to enhance purchasing volume, frequency, and product variety through discovery, documentation, recommendations, and presentations.

• Recognize opportunities for account expansion and collaboration through relationship building, contact enhancement, and market research.

• Identify new stakeholders and locations within organizations to uncover revenue-generating possibilities.

• Utilize CRM and sales tools for outreach and record customer interactions in Salesforce.

• Surpass 25 daily calls and email activity metrics.

• Maintain a robust understanding of MOO products and services to provide recommendations, secure projects, and strengthen relationships.

• Forecast expected monthly achievements to the manager and other business leaders as required.

• Meet monthly revenue and retention goals.

• Engage in weekly coaching sessions and one-on-ones with the manager.

• Attend team meetings and strategy discussions.


⛳️ Requirements

• Experience in B2B account management.

• Proficiency in expanding existing accounts and retaining customers is crucial.

• Goal-driven and enjoys pursuing targets.

• Capable of effectively managing time in a remote setting.

• A team player with a positive outlook.

• Solution-focused mindset, always seeking ways to enhance processes.

• Professional, friendly, and supportive in both phone and written communications.

• Highly motivated, self-driven individual who enjoys tackling new challenges.

• Experience working with US clients or for a US company is a plus.


🏝️ Benefits

• 19 days of holiday, increasing by one day for each year spent with us (up to 5 years).

• Matched pension scheme.

• Paid parental leave.

• Private healthcare coverage.

• Life insurance.

• Flexible work schedules.

• Hybrid and remote working options for specific roles.

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