Account Manager – West

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Assist in sales operations, client onboarding, account management, quote generation, and ensure accurate and timely order fulfillment.

• Collaborate with Account Executives, clients, key partners, and internal teams throughout the sales operations cycle.

• Establish long-lasting, trusted relationships with clients through precise, timely service and operational excellence.

• Act as a trusted advisor to key accounts, customer stakeholders, and executive sponsors.

• Support the onboarding of new clients and drive growth initiatives alongside the Sales team.

• Produce timely and accurate quotes while ensuring seamless order placement and processing.

• Manage customer accounts, including negotiating contracts and agreements.

• Work with both internal and external teams to predict stocking requirements and delivery timelines.

• Advocate for clients to enhance their overall experience.

• Collaborate across functions to guarantee timely and precise order delivery.

• Identify risks and assist in remediation efforts.

• Complete security awareness training and fulfill other assigned responsibilities.

⛳️ Requirements

• Must reside in the United States.

• Preference will be given to candidates situated in the PST time zone (CA, OR, WA).

• Experience as a customer-focused Account Manager.

• Excellent organizational, communication, adaptability, and relationship-building abilities.

• Keen attention to detail and strong interpersonal skills.

• Capacity to alternate between support and leadership roles as required.

• Ability to complete ongoing security awareness training and adhere to all company policies.

🏝️ Benefits

• Unlimited Paid Time Off (PTO).

• Incentive compensation plans available for all employees.

• Company-funded contributions to 401k plans.

• Health insurance provided at no cost to employees.

• Annual reimbursement up to $500 for Bring Your Own Device (BYOD) expenses.

• Paid Parental Leave.

• A transparent and candid culture featuring 1:1 coaching, performance evaluations, and a consistent feedback mechanism.

• Work alongside quirky, diverse, and respectful high-performing colleagues who inspire you to achieve greatness!