Account Manager, Utility

This is a fully remote position, open to applicants in California.

📋 Description

• Cultivate and enhance relationships with key utility accounts that are strategically vital.

• Oversee sales objectives, pipeline activities, account strategy, and customer relationships.

• Comprehend customers’ business strategies, purchasing patterns, operational requirements, and product needs.

• Collaborate with internal teams to fulfill account goals.

• Create and execute account plans, relationship strategies, and prioritize opportunities.

• Conduct negotiations with customers.

• Monitor customer claims and act as the main point of contact for problem resolution.

• Analyze market activity and pinpoint opportunities for products, systems, and services.

• Tackle customer challenges by aligning solutions with their applications.

• Manage potential order deficits and adapt to fluctuating market conditions.

• Provide insights into customer business plans and long-term account strategies to inform sales development.

• Suggest sales targets and assist in margin improvement through organized follow-ups.

• Market products, solutions, and services while upholding volume, mix, and profitability objectives.

• Observe competitor activities and aid in formulating response strategies.

• Ensure adherence to relevant external and internal regulations, procedures, and guidelines.

⛳️ Requirements

• Candidates must possess work authorization allowing them to work for Hitachi Energy in the United States.

• Bachelor’s degree is required.

• At least 5 years of experience in account management and/or sales is necessary.

• Experience in a combination of Engineering, Project Management, Sales, and/or Marketing is desired.

• Prior sales or business development experience engaging with clients in the utilities and/or energy sectors.

• Ability to craft sales strategies, coordinate activities across various functions, and manage multiple projects effectively.

• Understanding of customer and company organizational hierarchies and customer relationship management.

• Willingness to travel 20% of the time is required.

• Candidates must be based in the San Diego, California area.

• Experience working with large investor-owned utility clients is advantageous.

• Recent experience in selling and marketing power transmission and distribution products, including transformer systems, switchgear, and high-voltage breakers, is preferred.

🏝️ Benefits

• Bonus opportunities.

• Health benefits provided.

• Retirement benefits available.

• Paid leave offered.

• Workplace flexibility programs, where applicable.

• Opportunities for learning and development.

• Collaborate across functions and gain exposure to customer-facing energy industry roles.

• Engage with innovative energy technologies, products, systems, and services.

• Work alongside experienced professionals in sales, marketing, technical, and other business areas.