Account Manager – Showering, Hardware

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement the commercial strategy for Amazon's Showering and Hardware categories.

• Meet monthly, quarterly, and annual financial targets.

• Evaluate sales, inventory, and operational data to uncover risks and opportunities.

• Execute countermeasures to enhance point-of-sale performance.

• Monitor and report on key performance indicators such as revenue, forecast accuracy, in-stock rates, profitability, and customer experience metrics.

• Foster relationships with essential contacts at Amazon.

• Oversee inventory health and address any gaps and constraints across functions.

• Manage direct fulfillment (dropship) execution and recommend product availability.

• Ensure compliance with Amazon's direct fulfillment requirements and performance standards.

• Oversee new product launches and maintain demand forecasts.

• Implement promotional strategies and assess their performance.

• Monitor and handle quality investigations and customer issues using Amazon’s Andon cord process.

• Coordinate root cause analysis and implement corrective actions.

• Build and maintain relationships with Amazon's CSM, Vendor Manager, Amazon Business partner, and other stakeholders.

• Create and share business performance reports with internal and external stakeholders.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, Supply Chain, or a related field is required.

• 5–8 years of relevant experience in e-commerce, sales, or account management.

• Proven ability to analyze performance and offer actionable recommendations.

• Excellent communication, analytical, and stakeholder management abilities.

• Willingness to travel approximately 5–10% of the time.

• Employment eligibility verification in the United States through E-Verify.

🏝️ Benefits

• An acclaimed and award-winning reputation for promoting equality, diversity, inclusion, flexibility, and work-life balance.

• Comprehensive benefits packages.

• Retirement and savings programs.

• Tuition reimbursement opportunities.

• Employee incentive programs.

• Resources to support mental, physical, and financial wellbeing.

• Access to LinkedIn Learning.

• Internal opportunities for cross-company project work.

• Four employee-led and self-directed Business Resource Groups.

• An annual paid volunteer day.

• Opportunities to contribute time, skills, and talents to charities and nonprofit organizations across the U.S. and globally.