Account Manager – Retail Media Platforms, Client Insights

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for Retail Media partner stakeholders on a daily basis.

• Develop robust working relationships to foster overall client success.

• Define, construct, and implement a significant number of sales lift studies utilizing Circana’s automated tools and client data collection.

• Facilitate client discussions with junior and mid-level stakeholders concerning campaign targeting, optimization, measurement strategies, and performance results.

• Collaborate with senior team members as necessary and escalate issues when needed.

• Oversee and coordinate workflows related to targeting, optimization, measurement, and clean room processes.

• Guarantee quality, precision, and prompt delivery of services.

• Track the adoption and utilization of solutions.

• Recognize client challenges and emerging requirements.

• Suggest actions to enhance client value and satisfaction.

• Assist in account and financial planning activities by providing client feedback, business context, and insights.

• Contribute to client retention, renewals, and future growth opportunities.

• Represent the client’s voice internally to influence product enhancements, process improvements, and service innovations.

• Address client needs through critical thinking, problem-solving, operational excellence, and outstanding client service.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, Economics, Statistics, or a related quantitative or marketing discipline is required.

• Must possess detail-oriented, organized, and proactive task-management capabilities.

• Strong written and verbal communication skills are essential.

• Ability to customize messages for diverse internal and external stakeholders.

• Capacity to excel in a dynamic, agile work environment.

• Intermediate proficiency in Microsoft Excel and/or Google Sheets is necessary.

• Intermediate proficiency in Microsoft PowerPoint and/or Google Slides is required.

• Preferred experience of 1–2 years in an insights and analytics or account management position.

• Preferred experience of 1–2 years within the media advertising ecosystem.

• Proven experience in executing multiple work streams involving various stakeholders.

• Ability to prioritize tasks and deliver complex, high-quality projects on schedule.

• Employment may be contingent on the successful completion of a background check.

🏝️ Benefits

• Flexible and accommodating work environment.

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• An inclusive workplace that emphasizes belonging.

• AI-assisted resume screening disclosure.

• Support for reasonable accommodations for applicants with disabilities.