Account Manager – Performance Marketing for Universities

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Serve as the primary day-to-day liaison for designated partners, ensuring communication remains clear, proactive, and centered on partner needs.

• Conduct partner check-ins for managed accounts with well-defined agendas, alignment notes, and follow-up actions.

• Convert partner requirements into actionable guidance for internal teams while keeping thorough records of scope, deliverables, and status updates.

• Oversee campaigns from inception to completion, guaranteeing adherence to timelines, quality standards, and defined scope.

• Collaborate with the paid media team to monitor performance, generate reports, and extract insights that facilitate more informed decision-making.

• Ensure alignment among creative, media, and analytics teams to maintain smooth and predictable execution.

• Track progress towards partner objectives, including budget management, inquiries, applications, and enrollments.

• Identify opportunities for retention, renewal, and upselling, providing support for proposals in conjunction with the Account Director.

• Assist with onboarding and new business initiatives when required.

• Contribute to the financial health of accounts through accurate reporting and timely invoice follow-up.

• Take ownership of daily partner success for university and nonprofit accounts.

⛳️ Requirements

• Minimum of 3 years of experience in Account Management (preferably in marketing or agency settings).

• Strong skills in project management and organization.

• Exceptional communication abilities — clear, friendly, proactive, and focused on solutions.

• Capability to translate partner needs into actionable directives for internal teams.

• Proficient in using Asana or comparable project management software.

• Analytical mindset with experience in reviewing performance reports and analyzing campaign data.

• Ability to juggle multiple priorities in a fast-paced agency setting.

• Native or near-native fluency in English.

• Experience in higher education marketing is a plus.

• Previous involvement with mission-driven organizations or nonprofits is advantageous.

• Familiarity with renewals, retention, or upsell support is a bonus.

• Experience collaborating with creative, paid media, or analytics teams is beneficial.

🏝️ Benefits

• Competitive USD salary based on experience and role scope.

• Fully remote work arrangement.

• High level of ownership with a significant impact on partner relationships.

• Supportive, systems-oriented, partner-first organizational culture.

• Work that integrates relationship-building, performance, and operational excellence.

• Opportunities for growth within a dynamic agency environment.