Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Zimbabwe.

📋 Description

• Take ownership of account strategy and success planning, encompassing goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and facilitate communication through regular meetings, stakeholder management, alignment of expectations, and documentation of subsequent actions.

• Analyze account performance against business metrics, such as ROAS, CPA, CAC compared to LTV, and organic growth.

• Identify challenges and opportunities, coordinating actions with channel owners.

• Recognize and define opportunities for account growth, expansions, tests, and new initiatives.

• Oversee account health, retention, renewal, and risk management across a multi-client portfolio.

• Develop mitigation strategies and ensure the consistent delivery of value.

• Guide cross-functional specialists in areas such as Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency (required).

• Proven experience as the primary point of contact for multiple client accounts simultaneously (required).

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization logic (required).

• Experience managing paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP (required).

• Demonstrated success in enhancing client retention or expanding accounts, with tangible examples (required).

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Availability to work with consistent overlap with US business hours (required).

• Background in managing SEO-driven accounts or practical SEO experience (advantage).

• Experience collaborating with US or international clients (advantage).

🏝️ Benefits

• Fully remote team across the US, LATAM, Europe, and APAC.

• Flexible work arrangements.

• Significant impact from day one.

• Culture founded on curiosity, transparency, and ownership.

• Opportunity to collaborate with high-caliber specialists.

• Emphasis on experimentation, cross-training, and growth opportunities.

• Commitment to work-life balance.

• Opportunities for learning and professional development.