Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Trinidad and Tobago.

📋 Description

• Take charge of account strategy and success planning by establishing goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and manage communications, including regular meetings, stakeholder engagement, expectation alignment, and documentation of subsequent actions.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Detect issues and opportunities, coordinating actions with channel owners.

• Identify and define opportunities for account growth, expansions, tests, and new initiatives.

• Manage account health, retention, renewal, and risk across a diverse multi-client portfolio.

• Develop mitigation plans and ensure the consistent delivery of value.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency.

• Proven experience serving as the primary contact for multiple client accounts simultaneously.

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies.

• Experience handling paid advertising accounts across Paid Search, Paid Social, and Programmatic/DSP.

• A successful history of enhancing client retention or expanding accounts, supported by concrete examples.

• Proficiency in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Availability to work with regular overlap with US business hours.

• Background in managing SEO-driven accounts or hands-on SEO experience is a plus.

• Experience working with US or international clients is an advantage.

🏝️ Benefits

• Work globally with flexible arrangements.

• Fully remote team located across the US, LATAM, Europe, and APAC.

• Make a meaningful impact from day one.

• A culture founded on curiosity, transparency, and ownership.

• Opportunities for learning, experimentation, cross-training, and professional growth.

• Emphasis on work-life balance.

• Collaborate with high-caliber specialists.