Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Take charge of account strategy and success planning, which includes setting goals, KPIs, priorities, and developing quarterly roadmaps.

• Foster client relationships and facilitate communication through regular meetings, effective stakeholder management, expectation alignment, and documenting subsequent actions.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and assessing organic growth metrics.

• Detect issues, opportunities, potential account expansions, tests, and new initiatives.

• Collaborate with owners of Paid Search, Paid Social, SEO, DSP, Creative, and Analytics channels to coordinate actions.

• Administer account health, retention, renewal, and risk management across a multi-client portfolio.

• Develop mitigation strategies and ensure the consistent delivery of value.

⛳️ Requirements

• Minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (required).

• Proven experience serving as the primary contact for multiple client accounts concurrently (required).

• Strong grasp of performance marketing fundamentals, including paid advertising, attribution, KPIs, and optimization logic (required).

• Hands-on experience with paid advertising accounts across Paid Search, Paid Social, and Programmatic/DSP (required).

• Demonstrated success in enhancing client retention or growing accounts, supported by specific examples (required).

• Proficient in English, both written and spoken (required).

• Ability to lead strategic discussions with senior client stakeholders (required).

• Must be available to work with consistent overlap with US business hours (required).

• Background in managing SEO-driven accounts or direct SEO experience (preferred).

• Experience collaborating with US or international clients (preferred).

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Opportunity to make a meaningful impact from day one.

• A culture founded on curiosity, transparency, and ownership.

• Collaboration with top-tier specialists.

• Opportunities for experimentation, cross-training, and personal growth.

• Emphasis on work-life balance.

• High performance is encouraged without leading to overwork.