Account Manager – Performance Marketing

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take charge of account strategy and success planning by establishing objectives, KPIs, priorities, and quarterly roadmaps for each client.

• Foster client relationships and manage communications, including regular meetings, stakeholder engagement, alignment of expectations, and documentation of next steps.

• Oversee account performance by analyzing ROAS, CPA, CAC compared to LTV, and organic growth metrics.

• Detect issues and opportunities and coordinate actions with channel owners.

• Identify and define opportunities for account growth, expansions, tests, and new initiatives.

• Manage account health, retention, renewals, and risks across a diverse multi-client portfolio.

• Develop mitigation plans and ensure consistent delivery of value.

• Lead cross-functional teams of specialists across Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• Minimum of 5 years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency (required).

• Experience serving as the primary point of contact for multiple client accounts concurrently (required).

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies (required).

• Proven experience with accounts driven by paid advertising across Paid Search, Paid Social, and Programmatic/DSP (required).

• A demonstrated history of enhancing client retention or growing accounts, supported by concrete examples (required).

• Proficient in English, both written and spoken (required).

• Comfortable steering strategic discussions with senior client stakeholders (required).

• Availability to work with consistent overlap with US business hours (required).

• Background in managing SEO-driven accounts or hands-on SEO experience (preferred).

• Experience collaborating with US or international clients (preferred).

🏝️ Benefits

• Fully distributed team working across the US, LATAM, Europe, and APAC.

• Flexible work arrangements.

• Opportunities for learning, experimentation, cross-training, and professional growth.

• A genuine work-life balance; high performance without overwork.

• Collaboration with top-tier specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.