Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Take charge of account strategy and success planning, which includes establishing goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and facilitate communication through regular meetings, stakeholder management, expectation alignment, and documentation of subsequent steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, along with organic growth metrics.

• Recognize issues and opportunities while coordinating actions with channel owners.

• Identify and outline account growth opportunities, expansions, tests, and new initiatives.

• Manage account health, retention, renewal, and risk across a diverse multi-client portfolio.

• Develop mitigation plans and ensure the delivery of consistent value.

• Lead cross-functional teams of specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency.

• Proven experience serving as the primary contact for multiple client accounts concurrently.

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies.

• Familiarity with Paid Search, Paid Social, and Programmatic/DSP environments.

• Demonstrated success in enhancing client retention or expanding accounts, supported by concrete examples.

• Proficient in English, both written and verbal.

• Comfortable leading strategic discussions with senior client stakeholders.

• Availability to work with consistent overlap with US business hours.

• Experience managing SEO-driven accounts or possessing hands-on SEO expertise.

• Background in working with US or international clients.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work arrangement.

• Opportunities for learning, experimentation, cross-training, and personal growth.

• Emphasis on work-life balance.

• Collaboration with high-caliber specialists.

• Significant impact from day one.

• A culture that promotes transparency, ownership, and empowered decision-making.