Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Take ownership of account strategy and success planning, which includes defining goals, KPIs, priorities, and quarterly roadmaps.

• Foster and manage client relationships and communications, encompassing regular meetings, stakeholder management, alignment of expectations, and documentation of next steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, as well as organic growth metrics.

• Recognize issues, opportunities, and initiatives for performance-driven growth.

• Collaborate with specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics to coordinate actions.

• Identify and define account expansions, tests, and new initiatives.

• Manage account health, retention, renewals, and associated risks.

• Develop mitigation plans and ensure consistent value delivery across a diverse multi-client portfolio.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency.

• Proven experience serving as the primary contact for multiple client accounts at the same time.

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies.

• Familiarity with Paid Search, Paid Social, and Programmatic/DSP accounts.

• Demonstrated success in enhancing client retention or growing accounts, supported by concrete examples.

• Proficient in English, both written and spoken.

• Comfortable leading strategic discussions with senior client stakeholders.

• Availability to work with regular overlap with US business hours.

• Experience managing SEO-driven accounts or hands-on SEO experience is a plus.

• Background in working with US or international clients is advantageous.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Meaningful impact from day one.

• Culture founded on curiosity, transparency, and ownership.

• Opportunity to collaborate with high-caliber specialists.

• Access to learning, experimentation, cross-training, and growth opportunities.

• Emphasis on work-life balance.

• Remote work options available.