Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Panama.

📋 Description

• Take charge of account strategy and success planning, focusing on goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and manage communications through regular meetings, stakeholder management, expectation alignment, and documentation of subsequent steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Recognize issues, opportunities, and performance-driven actions in collaboration with channel owners.

• Identify and define opportunities for account growth, expansions, tests, and new initiatives.

• Supervise account health, retention, renewal, and risk management across a multi-client portfolio.

• Develop mitigation plans and ensure the consistent delivery of value.

• Collaborate with cross-functional specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• Minimum of 5 years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency (required).

• Proven experience serving as the primary point of contact for multiple client accounts at the same time (required).

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies (required).

• Experience managing paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP (required).

• Demonstrated success in enhancing client retention or growing accounts, with specific examples (required).

• Proficient in English, both written and spoken, and comfortable leading strategic discussions with senior client stakeholders (required).

• Willingness to work with consistent overlap with US business hours (required).

• Experience managing SEO-driven accounts or possessing hands-on SEO knowledge (advantage).

• Familiarity with working with US or international clients (advantage).

🏝️ Benefits

• Fully distributed team spanning the US, LATAM, Europe, and APAC.

• Flexible work arrangements available.

• Opportunity to make a meaningful impact from day one.

• A culture founded on curiosity, transparency, and ownership.

• Collaborate with top-tier specialists.

• Opportunities for learning, experimentation, cross-training, and professional growth.

• Emphasis on work-life balance; high performance is valued without overwork.