Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Nicaragua.

📋 Description

• Take ownership of account strategy and success planning by setting goals, KPIs, priorities, and quarterly roadmaps for each client.

• Foster client relationships and facilitate communication through regular meetings, stakeholder management, expectation alignment, and documentation of next steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Recognize issues and opportunities, coordinating actions with channel owners.

• Identify and outline opportunities for account growth, expansions, tests, and new initiatives.

• Manage the health, retention, renewal, and risk of a multi-client portfolio.

• Develop mitigation plans and ensure consistent delivery of value.

⛳️ Requirements

• Minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (mandatory).

• Proven experience serving as the primary point of contact for multiple client accounts at the same time (mandatory).

• Deep understanding of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies (mandatory).

• Experience managing accounts driven by paid advertising across Paid Search, Paid Social, and Programmatic/DSP (mandatory).

• Demonstrated success in enhancing client retention or expanding accounts, with tangible examples (mandatory).

• Proficient in English, both written and spoken (mandatory).

• Comfortable leading strategic discussions with senior client stakeholders (mandatory).

• Willingness to work with consistent overlap with US business hours (mandatory).

• Background in managing SEO-driven accounts or hands-on SEO expertise (preferred).

• Experience collaborating with US or international clients (preferred).

🏝️ Benefits

• A fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Significant impact from day one.

• A culture based on curiosity, transparency, and ownership.

• Collaboration with high-caliber specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

• Opportunities for experimentation, cross-training, and professional growth.

• Work-life balance; high performance without the risk of overwork.