Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Namibia.

📋 Description

• Take charge of account strategy and success planning, which includes defining goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and maintain communication through regular meetings, stakeholder management, alignment of expectations, and documentation of subsequent actions.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, as well as organic growth metrics.

• Identify challenges, opportunities, expansions, tests, and new initiatives linked to performance signals and client objectives.

• Collaborate with specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics to coordinate actions effectively.

• Manage account health, retention, renewals, and risks across a diverse multi-client portfolio.

• Develop mitigation plans and guarantee consistent value delivery.

⛳️ Requirements

• A minimum of 5 years’ experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (required).

• Proven experience serving as the primary contact for multiple client accounts concurrently (required).

• Strong grasp of performance marketing fundamentals such as paid advertising, attribution, KPIs, and optimization principles (required).

• Experience handling paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP (required).

• A demonstrated history of enhancing client retention or expanding accounts, supported by concrete examples (required).

• Proficiency in English, both written and spoken, with the ability to lead strategic discussions with senior client stakeholders (required).

• Willingness to work with a consistent overlap with US business hours (required).

• Experience managing SEO-driven accounts or having hands-on SEO expertise (advantage).

• Familiarity with working with US or international clients (advantage).

🏝️ Benefits

• A fully distributed team spanning the US, LATAM, Europe, and APAC.

• Flexible work arrangements.

• Significant impact from the very first day.

• A culture that promotes curiosity, transparency, and ownership.

• Opportunities to collaborate with top-tier specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

• A focus on experimentation, cross-training, and opportunities for growth.

• Work-life balance; emphasis on high performance without the risk of overwork.