Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take charge of account strategy and success planning, encompassing goals, KPIs, priorities, and quarterly roadmaps.

• Manage client relationships and communications, which include regular meetings, stakeholder management, alignment of expectations, and documentation of next steps.

• Analyze account performance in relation to ROAS, CPA, CAC against LTV, and organic growth metrics.

• Recognize issues and opportunities, coordinating actions with channel owners.

• Identify and define opportunities for account growth, expansions, tests, and new initiatives.

• Oversee account health, retention, renewals, and associated risks.

• Develop mitigation strategies and ensure consistent value delivery across a multi-client portfolio.

• Lead cross-functional teams of specialists across Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency.

• Act as the primary point of contact for multiple client accounts concurrently.

• Strong comprehension of performance marketing fundamentals, which include paid advertising, attribution, KPIs, and optimization logic.

• Experience with Paid Search, Paid Social, and Programmatic/DSP accounts.

• A proven history of enhancing client retention or expanding accounts, supported by concrete examples.

• Proficiency in English, both written and spoken.

• Comfortable facilitating strategic discussions with senior client stakeholders.

• Availability to maintain consistent overlap with US business hours.

• Background in managing SEO-driven accounts or hands-on SEO experience is a plus.

• Experience working with US or international clients is an advantage.

🏝️ Benefits

• A fully distributed team spanning the US, LATAM, Europe, and APAC.

• Flexible remote work options.

• Opportunity to make a meaningful impact from day one.

• A culture that fosters curiosity, transparency, and ownership.

• Collaborate with high-caliber specialists.

• Opportunities for learning, experimentation, cross-training, and personal growth.

• Emphasis on work-life balance; prioritizing high performance over overworking.