Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Latvia.

📋 Description

• Take charge of account strategy and success planning by setting goals, KPIs, priorities, and quarterly roadmaps in collaboration with each client.

• Foster and manage client relationships, ensuring effective communication through recurring meetings, stakeholder engagement, expectation alignment, and documentation of next steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and monitoring organic growth against business metrics.

• Detect issues and opportunities while coordinating actions with channel owners.

• Identify and outline opportunities for account growth, expansions, tests, and new initiatives linked to performance indicators and client goals.

• Maintain account health, retention, renewal, and manage risk across a multi-client portfolio.

• Develop mitigation plans to ensure continuous value delivery.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency (mandatory).

• Proven experience serving as the primary point of contact for multiple client accounts at the same time (mandatory).

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies (mandatory).

• Experience managing accounts driven by paid advertising across Paid Search, Paid Social, and Programmatic/DSP (mandatory).

• A demonstrated history of enhancing client retention or expanding accounts, supported by concrete examples (mandatory).

• Proficiency in English, both written and spoken, with the ability to lead strategic discussions with senior client stakeholders (mandatory).

• Willingness to work with significant overlap with US business hours (mandatory).

• Background in managing SEO-driven accounts or hands-on SEO expertise (preferred).

• Experience working with clients in the US or internationally (preferred).

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible working arrangements.

• Significant impact from day one.

• A culture founded on curiosity, transparency, and ownership.

• Opportunities for collaboration with top-notch specialists.

• Emphasis on experimentation, cross-training, and growth opportunities.

• Work-life balance.

• High performance without excessive workload.