Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Take charge of account strategy and success planning, encompassing objectives, KPIs, priorities, and quarterly roadmaps.

• Foster and manage client relationships through regular meetings, stakeholder management, alignment of expectations, and documentation of subsequent steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Detect issues, opportunities, expansions, tests, and new initiatives linked to performance indicators and client goals.

• Collaborate with specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics to coordinate actions.

• Supervise account health, retention, renewal, and risk management across a multi-client portfolio.

• Develop mitigation strategies and ensure the consistent delivery of value.

⛳️ Requirements

• A minimum of 5 years' experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency.

• Demonstrated experience as the primary contact for multiple client accounts at once.

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies.

• Experience managing accounts driven by paid advertising across Paid Search, Paid Social, and Programmatic/DSP.

• A proven history of enhancing client retention or expanding accounts, supported by concrete examples.

• Proficiency in English, both written and spoken.

• Comfortable leading strategic discussions with senior client stakeholders.

• Availability to work with consistent overlap with US business hours.

• Experience managing SEO-driven accounts or possessing hands-on SEO expertise.

• Background in working with US or international clients.

🏝️ Benefits

• Opportunity for remote work.

• Flexible work environment.

• Fully distributed global team.

• Opportunities for learning, experimentation, cross-training, and personal growth.

• Emphasis on work-life balance.

• Collaboration with specialists across Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

• Significant impact on client outcomes and the growth of the company.